Introduction
We are seeking enthusiastic and reliable Pelayan (Server) candidates to join our growing team at the Takengon branch. This position is ideal for individuals who are eager to start a career in the hospitality industry, enjoy interacting with guests, and thrive in a fast‑paced, customer‑focused environment. The role offers a stable schedule, opportunities for skill development, and the chance to be part of a supportive, family‑like workplace.
Responsibilities
- Greet guests warmly, escort them to their tables, and present menus with a friendly, professional demeanor.
- Take food and beverage orders accurately, relay them to the kitchen and bar staff, and ensure timely delivery.
- Maintain a clean and organized dining area, including setting and clearing tables, polishing cutlery, and monitoring the overall ambience.
- Assist in preparing simple beverages and snacks when required, following hygiene and safety standards.
- Handle cash transactions, process payments, and issue receipts while adhering to company policies.
- Collaborate closely with kitchen staff, fellow servers, and management to resolve any guest concerns promptly and efficiently.
- Monitor stock levels of tableware, napkins, and condiments, and report any shortages to the supervisor.
- Participate in regular training sessions on service etiquette, menu knowledge, and food safety regulations.
- Uphold the establishment’s standards of cleanliness, professionalism, and Islamic values throughout the workday.
- Contribute ideas for improving service flow, guest satisfaction, and overall operational efficiency.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Age between 17 and 28 years old.
- Open to all genders; candidates must identify with the Islamic faith.
- Zero or more years of prior experience; fresh graduates are encouraged to apply.
- Demonstrated discipline, honesty, and a strong work ethic.
- Excellent communication skills in Bahasa Indonesia (additional language abilities are a plus).
- Ability to work collaboratively in a team-oriented environment.
- Basic food and beverage service skills; willingness to learn advanced techniques.
- Physical stamina to stand, walk, and lift moderate weights for extended periods.
- Availability to work Monday through Saturday, 08:00 – 17:00.
Benefits
- Competitive daily wage with performance‑based incentives.
- Meal allowance during shifts.
- Comprehensive training program covering customer service, hygiene standards, and career advancement.
- Opportunities for promotion to senior service or supervisory roles based on merit.
- Health and safety support, including regular health check‑ups.
- Uniforms and protective equipment provided.
- Paid leave in accordance with Indonesian labor law.
- Friendly, multicultural work environment that respects Islamic values and traditions.
About Company
Our company is a well‑established hospitality brand operating across several regions in Indonesia. We pride ourselves on delivering high‑quality food and beverage experiences while maintaining a deep respect for local culture and religious practices. The Takengon branch serves both local residents and tourists, offering a menu that blends traditional Acehnese flavors with contemporary culinary trends. Our mission is to create memorable moments for every guest through attentive service, clean environments, and a genuine smile. Join us and become part of a team that values growth, integrity, and community spirit.
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