Introduction
Topsell Group, a fast‑growing retail organization based in Kediri, is on a clear trajectory to become the number one retail store chain in East Java by 2026. To support this ambitious vision, we are seeking enthusiastic and customer‑focused individuals to join our team as Sales Advisor – Penjualan Konsumen. This full‑time position offers a dynamic work environment where you will interact directly with consumers, help them find the right products, and contribute to the overall sales performance of our stores.
Responsibilities
The Sales Advisor plays a critical role in delivering an exceptional shopping experience. Typical duties include:
- Greeting customers warmly, understanding their needs, and providing personalized product recommendations.
- Maintaining an in‑depth knowledge of the store’s merchandise, promotions, and pricing strategies.
- Executing daily sales targets through effective upselling and cross‑selling techniques.
- Conducting customer mapping and segmentation to identify high‑potential shoppers and tailor outreach efforts.
- Managing the checkout process efficiently while ensuring accuracy in transactions.
- Keeping the sales floor tidy, organized, and visually appealing according to company merchandising standards.
- Collecting and documenting customer feedback to help improve product assortment and service quality.
- Collaborating with store managers and fellow advisors to plan and execute promotional events and seasonal campaigns.
- Utilizing retail software and point‑of‑sale systems to record sales data, inventory movements, and customer interactions.
- Adhering to company policies on health, safety, and loss prevention at all times.
Requirements
Ideal candidates will meet the following criteria:
- Education: Minimum of SMA/SMK or equivalent.
- Work Experience: At least 1 year of experience in retail sales, customer service, or a related field.
- Gender: Open to all genders.
- Age: No upper age limit; we value skill and motivation above age.
- Core Skills:
- Customer mapping and profiling.
- Strong verbal and written communication abilities.
- Target‑driven marketing techniques.
- Retail sales and merchandising expertise.
- Soft Skills:
- Positive attitude, resilience, and a willingness to learn.
- Team‑oriented mindset with the ability to collaborate effectively.
- Problem‑solving aptitude and the capacity to handle challenging customer situations.
- Time management and punctuality to meet the 08:00 – 17:00 work schedule.
Benefits
- Competitive base salary with performance‑based commissions.
- Monthly attendance and sales bonuses.
- Comprehensive health insurance and occupational accident coverage.
- Professional development programs, including sales training and leadership workshops.
- Employee discount on all store merchandise.
- Paid annual leave, public holiday pay, and sick leave.
- Opportunity for career advancement within a rapidly expanding regional retailer.
About Company
Topsell Group was founded with the mission to redefine retail experiences across East Java. Leveraging modern merchandising techniques, data‑driven customer insights, and a strong community focus, the company has experienced exponential growth since its inception. By 2026, Topsell aims to operate the leading retail chain in the region, offering a wide range of consumer goods at competitive prices while maintaining a high standard of service. Joining Topsell means becoming part of a forward‑thinking team that values innovation, employee growth, and a shared commitment to becoming the market leader.
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