Introduction
The Store Administration Staff for an electronics retailer plays a vital role in ensuring smooth daily operations at the point‑of‑sale. This position serves as the backbone of the shop’s administrative functions, bridging the gap between customers, sales teams, and suppliers. Located in Ngawi, the role demands a proactive individual who can handle a fast‑paced environment typical of consumer electronics outlets, where product turnover is high and accuracy in inventory and paperwork is essential.
Responsibilities
- Maintain accurate inventory records for all electronic products, including smartphones, accessories, home appliances, and computer hardware.
- Process daily sales transactions, issue receipts, and reconcile cash registers at the end of each shift.
- Prepare and file purchase orders, delivery notes, and warranty documentation in compliance with company policies.
- Coordinate with suppliers and logistics partners to schedule deliveries, verify shipments, and resolve any discrepancies.
- Provide front‑line customer support by answering queries, assisting with product returns, and guiding customers through warranty claims.
- Generate weekly and monthly sales reports, highlighting key performance indicators such as top‑selling items, stock shortages, and revenue trends.
- Assist the store manager in budgeting, expense tracking, and forecasting demand based on seasonal trends.
- Ensure the store’s administrative area is organized, secure, and equipped with necessary office supplies and technology.
- Collaborate closely with the sales floor team to facilitate promotions, product launches, and in‑store events.
- Adhere to health and safety regulations, including proper handling of electronic waste and hazardous materials.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Age: up to 25 years old.
- Gender: Open to all genders.
- Residence: Must be domiciled in Ngawi or surrounding areas.
- Own reliable transportation for commuting and occasional errands.
- Demonstrated ability to work effectively within a team and under pressure.
- Strong organizational skills with keen attention to detail.
- Basic computer literacy, including proficiency with MS Office, inventory management software, and point‑of‑sale systems.
- Excellent communication skills in Bahasa Indonesia, both written and verbal.
- Customer‑service oriented mindset with a professional and courteous demeanor.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Health insurance coverage for employee and eligible dependents.
- Transportation allowance to support daily commuting.
- Opportunities for professional development and on‑the‑job training in retail management and electronics product knowledge.
- Friendly and collaborative work environment with regular team‑building activities.
- Paid leave entitlement in accordance with Indonesian labor regulations.
About Company
Our client is a leading consumer‑electronics retailer operating a network of stores across East Java, with a flagship outlet in Ngawi. Known for offering the latest technology brands at competitive prices, the company emphasizes customer satisfaction, innovative product displays, and a knowledgeable sales force. The organization invests in its employees through continuous training programs, encouraging career growth from entry‑level positions to managerial roles. By joining the team, you become part of a dynamic business that values integrity, teamwork, and a passion for technology.
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