Introduction
We are seeking a dedicated Staf Penagihan – Account Receivable Officer to join our finance team in the Samarinda area. The successful candidate will play a crucial role in maintaining healthy cash flow by managing collections, building strong relationships with customers, and ensuring compliance with company policies and applicable laws. This full‑time position offers a dynamic work environment where proactive problem‑solving and effective communication are highly valued.
Responsibilities
- Conduct direct visits to customers and clients to initiate and follow up on payment collections, ensuring a professional and courteous approach.
- Assess each debtor’s financial situation and propose tailored payment solutions, such as installment plans, discounts for early settlement, or alternative financing options.
- Prepare and submit detailed daily visit reports, documenting contact outcomes, promised payment dates, and any obstacles encountered.
- Maintain an up‑to‑date tracking system for overdue accounts, highlighting high‑risk cases for escalation to senior management.
- Collaborate closely with the sales, legal, and customer service departments to resolve disputes, clarify invoice discrepancies, and prevent future delinquency.
- Ensure all collection activities adhere strictly to the company’s Standard Operating Procedures (SOP) and comply with Indonesian commercial law and banking regulations.
- Participate in regular training sessions on negotiation techniques, regulatory updates, and financial software tools to continuously improve performance.
- Provide insights and recommendations to management based on collection trends, suggesting process improvements that enhance recovery rates.
Requirements
- Minimum education: SMA/SMK or equivalent; a diploma in finance, accounting, or business administration is a plus.
- Age not exceeding 35 years.
- Male candidates only, as per the current job posting criteria.
- No prior work experience required; fresh graduates with strong motivation are welcome.
- Excellent active communication skills, both verbal and written, with the ability to negotiate effectively.
- High level of integrity, reliability, and attention to detail when handling confidential financial information.
- Basic proficiency in Microsoft Office (Excel, Word) and familiarity with accounting or ERP systems.
- Ability to work independently, manage time efficiently, and travel within the Samarinda area on a regular basis.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Health insurance coverage for the employee.
- Paid leave, including annual, sick, and religious holidays.
- Opportunities for professional development and career advancement within a growing organization.
- Company‑provided transportation allowance for field visits.
- Supportive team environment with regular coaching and feedback sessions.
About Company
Our company is a leading player in the consumer goods and services sector in East Kalimantan, recognized for its commitment to quality, customer satisfaction, and ethical business practices. With a robust distribution network spanning urban and rural markets, we rely on a strong finance department to sustain operational stability and support strategic growth. Joining our team means becoming part of a forward‑thinking organization that values integrity, teamwork, and continuous improvement.
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