Introduction
We are seeking a dedicated Professional Waiter to join our vibrant restaurant team. This role is ideal for individuals who are passionate about delivering exceptional service, thrive in a fast‑paced environment, and enjoy interacting with guests from diverse backgrounds. Whether you are just starting your career in hospitality or have several years of experience, we welcome applicants who are eager to contribute to a memorable dining experience.
Responsibilities
- Greet guests promptly with a warm smile, escort them to their tables, and present menus in a courteous manner.
- Take accurate food and beverage orders, relay them to the kitchen and bar staff, and ensure timely delivery to the table.
- Provide detailed menu knowledge, including daily specials, ingredient information, and dietary accommodations.
- Maintain a clean and organized dining area, resetting tables between seatings and ensuring all table settings meet the restaurant’s standards.
- Collaborate closely with kitchen, bar, and support staff to coordinate service flow and handle peak‑hour demands efficiently.
- Monitor guest satisfaction throughout the meal, promptly address any concerns, and ensure a seamless dining experience.
- Process payments accurately, handle cash and card transactions, and issue receipts while adhering to company policies.
- Participate in daily briefings, share feedback, and suggest improvements to enhance service quality.
- Adhere to health, safety, and hygiene regulations, including proper handling of food and beverages.
- Assist with inventory checks, restocking of supplies, and reporting any equipment issues to management.
Requirements
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Age: Open to candidates of any age, with a focus on professionalism and maturity.
- Gender: All genders are welcome.
- Appearance: Well‑groomed, neat, and presentable in accordance with the restaurant’s dress code.
- Communication: Strong verbal skills, friendly demeanor, and the ability to convey information clearly.
- Attitude: Positive, courteous, and adaptable, with a genuine desire to exceed guest expectations.
- Teamwork: Ability to work collaboratively with colleagues as well as independently when required.
- Responsibility & Discipline: Punctual, reliable, and capable of managing tasks efficiently.
- Experience: Prior experience in food and beverage service is preferred, though enthusiastic newcomers will also be considered.
- Availability: Ready to start immediately and able to work the scheduled shift of Monday to Saturday, 08:00 – 17:00.
- Key Skills: Proficiency in taking orders, serving food and drinks, handling payments, and maintaining high standards of hospitality.
Benefits
- Competitive salary with performance‑based incentives.
- Meal allowances during working hours.
- Opportunities for professional development and on‑the‑job training.
- Uniform provided and regular laundry service.
- Health and safety coverage in accordance with local regulations.
- Friendly and supportive work environment that encourages career growth.
- Employee discounts on food and beverages at the restaurant.
About Company
Our restaurant is a well‑established dining destination known for its contemporary menu, high‑quality ingredients, and exceptional service. Situated in a bustling urban area, we cater to both local patrons and tourists seeking a memorable culinary experience. Our team is composed of passionate professionals who share a commitment to excellence, creativity, and continuous improvement. By joining us, you will become part of a dynamic culture that values teamwork, innovation, and the personal development of every staff member.
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