Introduction
We are seeking a dynamic Waiter Service Specialist – Front of House to join our vibrant food & beverage team in Purwokerto. This role is ideal for individuals who have a passion for hospitality, enjoy interacting with guests, and possess a basic knowledge of teppanyaki cooking techniques. Whether you are a recent graduate of a culinary program or an enthusiastic self‑starter with a strong service mindset, you will find ample opportunity to grow your career in a fast‑paced, customer‑focused environment.
Responsibilities
- Provide attentive, friendly, and efficient table service to all guests, ensuring a memorable dining experience.
- Prepare and present teppanyaki dishes at the table, following basic cooking standards and maintaining safety and hygiene protocols.
- Coordinate with kitchen staff to ensure timely delivery of orders and resolve any special dietary requests.
- Maintain a clean and organized front‑of‑house area, including dining tables, service stations, and beverage stations.
- Handle guest inquiries, reservations, and complaints with professionalism and a solutions‑oriented approach.
- Assist in setting up and breaking down banquet or special event setups, adapting quickly to changing guest volumes.
- Monitor stock levels of tableware, condiments, and beverages, and communicate replenishment needs to the manager.
- Uphold the restaurant’s brand standards by wearing a neat, presentable uniform and adhering to grooming guidelines.
- Work collaboratively with fellow waitstaff, bartenders, and kitchen crew to deliver seamless service during peak hours.
- Perform opening and closing duties, including cash handling, POS reconciliation, and preparing the dining area for the next service.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Age between 18 and 30 years.
- Open to all genders.
- Strong interest in the food & beverage industry; culinary school graduates are preferred.
- Basic proficiency in teppanyaki cooking techniques.
- Residence in Purwokerto or surrounding areas.
- Ability to thrive under pressure in a high‑volume environment.
- Previous experience in F&B service is advantageous but not mandatory.
- Professional appearance and a pleasant demeanor.
- Excellent teamwork, communication, and hospitality skills.
- High level of discipline, reliability, and punctuality.
- Flexibility to work Monday through Saturday, 08:00‑17:00.
Benefits
- Competitive base salary with performance‑based incentives.
- Meal and uniform allowances.
- Comprehensive health and accident insurance.
- Opportunities for on‑the‑job training in teppanyaki and advanced service techniques.
- Career progression pathways to supervisory or managerial roles.
- Paid annual leave and statutory holidays.
- Team-building events and employee recognition programs.
- Supportive work environment that encourages personal growth and continuous learning.
About Company
Our establishment is a well‑known restaurant chain in the Central Java region, celebrated for its blend of traditional Indonesian flavors and modern teppanyaki experiences. With a commitment to delivering exceptional service, we invest heavily in staff development, culinary innovation, and community engagement. Located in the heart of Purwokerto, we attract both local patrons and tourists seeking authentic, high‑quality dining. Joining our team means becoming part of a family‑like culture where every employee’s contribution is valued and celebrated.
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