Introduction
The Officer Credit Marketing (CMO) position is a critical frontline role within our dynamic finance division, based in Dompu. As part of the Credit & Marketing team, you will act as a trusted liaison between the company, its distribution channels, and both existing and prospective customers. This role offers a unique blend of sales, credit analysis, and customer relationship management, allowing you to develop a deep understanding of the automotive financing market while contributing directly to revenue growth.
We are seeking motivated individuals who are eager to start or further their career in credit marketing. Whether you are a recent graduate with a passion for finance or an early‑career professional with some industry exposure, you will find a supportive environment that encourages learning, integrity, and results‑driven performance.
Responsibilities
- Promote and sell the company’s credit products to both existing customers and new prospects, tailoring solutions to meet individual financing needs.
- Generate orders through established distribution channels, gather initial customer data, and conduct thorough verification of documentation.
- Prepare, complete, and submit credit applications, ensuring all required paperwork is accurate and compliant with internal policies.
- Monitor the progress of each credit application, maintaining regular communication with dealers, distributors, and customers to provide status updates.
- Deliver clear, timely decisions on credit approvals or rejections, and explain the rationale behind each decision to stakeholders.
- Inform customers of repayment schedules, due dates, payment locations, and any additional information they need to stay compliant with their loan terms.
- Collaborate with the underwriting team to resolve any issues that arise during the evaluation process, striving for swift resolution.
- Maintain detailed records of all interactions, ensuring data integrity for audit and reporting purposes.
- Identify opportunities for cross‑selling additional financial products, thereby increasing customer lifetime value.
- Participate in regular training sessions and market briefings to stay updated on product changes, regulatory updates, and competitive landscape.
Requirements
- Minimum education: D3/D4 (Associate or Diploma) – candidates with a completed S1 (Bachelor’s) are also welcomed, especially recent graduates.
- Age limit: maximum 34 years old; candidates up to 33 years are preferred to align with the company’s talent pipeline.
- Gender: open to all genders.
- Work experience: 0–1 year of experience in credit marketing, loan processing, or a related sales role is desirable; fresh graduates with relevant internships are encouraged to apply.
- Strong interpersonal and communication skills, with the ability to negotiate effectively and build trust with customers and dealers.
- High level of integrity, diligence, attention to detail, and honesty in handling confidential financial information.
- Possession of a valid personal vehicle and an active SIM A/C (motorcycle or car driving license) for field visits.
- Proficiency in basic computer applications (MS Office, email, CRM tools) and comfort with data entry and document management.
- Flexibility to work in the Dompu area and adapt to the local market dynamics.
- Willingness to work Monday through Saturday, 08:00 – 16:00, with occasional overtime during peak periods.
Benefits
- Competitive base salary with performance‑based incentives.
- Comprehensive health insurance (medical, dental, and vision) for employees and eligible dependents.
- Paid annual leave, sick leave, and public holidays in accordance with local labor regulations.
- Transportation allowance or mileage reimbursement for field activities.
- Professional development programs, including training workshops, certifications, and tuition assistance.
- Career progression pathways within the Credit & Marketing division and broader corporate structure.
- Employee recognition programs and team‑building events.
- Safe and supportive work environment that values diversity, equity, and inclusion.
About Company
Dompu (BNT) is a leading provider of automotive financing solutions in the region, offering a full suite of credit products to dealerships, distributors, and end‑consumers. With a strong reputation for financial stability, innovative product design, and customer‑centric service, the company has built a robust network of partners across Indonesia. Our mission is to empower mobility by delivering accessible, transparent, and responsible financing options that enable individuals and businesses to achieve their transportation goals.
We pride ourselves on a culture that emphasizes ethical conduct, continuous improvement, and teamwork. By joining our team, you become part of a forward‑thinking organization that invests in its people, encourages entrepreneurial thinking, and celebrates success at every level.
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