Introduction
Adira Finance, a leading provider of consumer financing solutions in Indonesia, is seeking a dynamic and motivated Sales Officer to join our Probolinggo, Jawa Timur branch. This role is ideal for individuals who thrive in a fast‑paced sales environment, enjoy building lasting relationships with customers, and are eager to contribute to the growth of a reputable financial institution.
The successful candidate will act as the primary liaison between the company and both existing and prospective customers, promoting a portfolio of financial products, managing credit applications, and ensuring a seamless experience from order acquisition to repayment. If you possess strong communication skills, a keen eye for detail, and a passion for helping people achieve their financial goals, we invite you to apply.
Responsibilities
- Actively promote and sell Adira Finance’s product suite—including personal loans, motor vehicle financing, and consumer credit—to existing clients and new prospects.
- Identify and secure orders through various distribution channels, gathering initial customer data and verifying documentation required for credit applications.
- Prepare, review, and submit complete credit applications, ensuring all required paperwork, such as identification, income proof, and vehicle details, are accurate and compliant with regulatory standards.
- Monitor the status of each credit application, providing timely updates to dealers and customers regarding approval, rejection, or additional information needed.
- Communicate credit decisions clearly, outlining repayment schedules, due dates, payment locations, and any other pertinent information to ensure customers fully understand their obligations.
- Maintain a detailed pipeline of leads and opportunities using the company’s CRM system, tracking progress from prospecting through closing.
- Collaborate with the distribution network, dealers, and internal support teams to resolve issues, negotiate terms, and enhance the overall customer experience.
- Conduct regular follow‑ups with customers post‑sale to reinforce relationships, address concerns, and identify cross‑selling opportunities.
- Adhere to company policies, ethical standards, and local regulatory requirements while representing the brand professionally.
- Prepare weekly and monthly performance reports, highlighting sales achievements, challenges, and market insights for management review.
Requirements
- Minimum education: High School Diploma (SMA/SMK) or equivalent; all study fields accepted.
- Maximum age: 34 years.
- At least 1 year of experience in a similar sales or credit‑related role; fresh graduates are welcome if they demonstrate strong potential.
- Proven interpersonal and communication abilities, with a talent for negotiation and relationship building.
- High level of integrity, perseverance, attention to detail, and honesty.
- Own a reliable motor vehicle and hold a valid Indonesian driving license (SIM A/C) with active status.
- Strong organizational skills and the ability to manage multiple customer files simultaneously.
- Basic proficiency with Android smartphones and common mobile applications, facilitating field work and data entry.
- Fluent in Bahasa Indonesia; additional language skills are a plus.
- Willingness to work Monday through Saturday, 08:00 – 16:00, at the Adira Finance Probolinggo branch.
Benefits
- Competitive base salary with performance‑based commissions and bonuses.
- Comprehensive health insurance covering medical, dental, and vision care.
- Professional development programs, including sales training, financial product certification, and leadership workshops.
- Company‑provided mobile phone allowance and reimbursement for fuel expenses.
- Paid annual leave, public holidays, and additional days off for exceptional performance.
- Opportunity for career advancement within a fast‑growing finance organization.
- Supportive work environment that values teamwork, innovation, and employee well‑being.
About Company
Adira Finance has been empowering Indonesian consumers since its inception, offering accessible financing solutions across the automotive, retail, and digital sectors. With a network of over 200 branches nationwide, the company is committed to delivering transparent, customer‑centric services while fostering financial inclusion. Our culture emphasizes ethical conduct, continuous learning, and community impact, making Adira Finance not only a leader in the industry but also a rewarding place to build a lasting career.
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