Introduction
We are seeking a motivated and customer‑focused Staff Crew Outlet Gumul – Sales to join our vibrant retail team. This full‑time position is based at our busy outlet in the designated placement area and offers the chance to develop a career in a fast‑moving consumer goods environment. The role is ideal for a young, dynamic woman who is eager to deliver exceptional service, support store operations, and contribute to the growth of the Gumul brand.
Responsibilities
- Greet customers warmly, assess their needs, and provide product recommendations that align with Gumul’s quality standards.
- Maintain an organized and visually appealing sales floor by restocking shelves, arranging merchandise, and ensuring promotional displays are up‑to‑date.
- Process transactions accurately using the store’s point‑of‑sale (POS) system, handle cash, credit, and digital payments, and issue receipts.
- Assist in daily inventory checks, receive deliveries, verify stock against purchase orders, and report any discrepancies to the store manager.
- Monitor and respond to customer inquiries, complaints, or returns, applying the company’s service policies to achieve high satisfaction scores.
- Collaborate closely with fellow team members to achieve weekly sales targets and participate in regular briefings and training sessions.
- Ensure compliance with health, safety, and security procedures, including regular store inspections and proper handling of hazardous materials.
- Contribute ideas for improving store layout, product placement, and promotional strategies based on observed customer behavior.
- Maintain a clean and tidy work environment, including the sales floor, fitting rooms, and back‑office areas.
- Support seasonal campaigns, special events, and inventory audits as required.
Requirements
- Female candidates, maximum age 30 years.
- Willingness to wear a hijab or already practicing hijab.
- Minimum education: High School Diploma (SMA/SMK) or equivalent.
- Strong sense of honesty, discipline, and responsibility.
- Excellent teamwork abilities and a collaborative mindset.
- Residence within the designated placement area (domicile requirement).
- Basic proficiency in retail management systems and POS software.
- Good communication skills in Bahasa Indonesia, both spoken and written.
- Ability to work the standard schedule: Monday to Saturday, 08:00 – 17:00.
- Flexibility to adapt to peak periods, promotional events, and occasional overtime.
Benefits
- Competitive monthly salary with performance‑based bonuses.
- Comprehensive health insurance coverage for the employee.
- Paid annual leave and public holiday entitlements.
- Professional development opportunities, including sales training and product knowledge workshops.
- Employee discount on all Gumul products and merchandise.
- Supportive work environment that encourages career progression within the retail network.
- Safe, clean, and well‑equipped workplace with modern POS and inventory tools.
About Company
Gumul is a leading retail brand known for its quality consumer goods, ranging from everyday household items to specialty products. With a strong presence across the region, Gumul emphasizes customer satisfaction, community engagement, and sustainable business practices. Our outlets are staffed by enthusiastic professionals who share a passion for delivering value and creating memorable shopping experiences. Join us and become part of a growing organization that invests in its people and strives for excellence in every interaction.
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