Introduction
Adira Finance, a leading consumer finance institution in Indonesia, is expanding its sales force in the Grandmall region of South Jakarta and the surrounding Jabodetabek area. We are seeking a dynamic Sales Officer who will be the front‑line ambassador of our product portfolio, driving revenue growth through both existing and new customers. This full‑time role offers a structured work schedule (Monday‑Saturday, 08:00‑16:00) and the opportunity to develop a career in the fast‑moving financial services sector.
Responsibilities
- Actively promote and sell Adira Finance’s credit and financing products to existing clients and prospect new customers across the Grandmall and wider Jabodetabek Selatan region.
- Generate sales orders through various distribution channels, including retail outlets, dealer networks, and online leads.
- Collect, verify, and complete all required customer documentation for credit applications, ensuring compliance with internal risk policies.
- Monitor the end‑to‑end progress of each credit application, liaising with the credit underwriting team and promptly communicating approval or rejection decisions to dealers and customers.
- Provide customers with clear information on repayment schedules, due dates, payment locations, and any other pertinent terms to ensure a transparent borrowing experience.
- Maintain accurate sales records, update the CRM system daily, and prepare weekly performance reports for regional managers.
- Conduct market intelligence activities, such as competitor price monitoring and customer feedback collection, to identify new sales opportunities.
- Collaborate with marketing and product development teams to tailor promotional campaigns that align with local consumer needs.
- Participate in regular training sessions and sales meetings to stay current on product updates, regulatory changes, and best‑practice selling techniques.
- Uphold Adira Finance’s brand reputation by delivering exceptional customer service and adhering to ethical sales standards.
Requirements
- Minimum education: D3/D4 (any major) – fresh graduates are welcome to apply.
- Maximum age: 29 years.
- Gender: Male (as stipulated by the current posting).
- At least 1 year of proven experience in a similar sales or credit‑related role; prior experience in consumer finance or automotive financing is a strong plus.
- Strong interpersonal and communication skills, with the ability to negotiate effectively and build lasting customer relationships.
- Demonstrated integrity, perseverance, attention to detail, and honesty in handling confidential financial data.
- Proficiency in B2C sales management, goal‑oriented selling, and customer‑centric communication.
- Valid driver’s license (SIM A/C) and ownership of a personal vehicle for field visits.
- Ability to work independently, manage time efficiently, and adapt to a fast‑paced environment.
- Basic computer literacy, including familiarity with Microsoft Office and CRM platforms.
Benefits
- Competitive base salary with attractive performance‑based commissions.
- Health and life insurance coverage for the employee.
- Transportation allowance or reimbursement for fuel and vehicle maintenance.
- Monthly meal allowance and access to employee discount programs at partner retailers.
- Comprehensive onboarding and continuous professional development programs.
- Opportunities for career progression within Adira Finance’s extensive branch network nationwide.
- Annual performance bonuses and recognition awards for top achievers.
- Supportive work environment that encourages teamwork, innovation, and ethical conduct.
About Company
Adira Finance is a subsidiary of PT Bank Rakyat Indonesia (Persero) Tbk, specializing in consumer financing solutions such as motor vehicle loans, personal loans, and retail credit. With a presence in more than 300 branches across Indonesia, the company serves millions of customers, providing flexible financing options that empower everyday purchases. Our mission is to deliver reliable, accessible financial products while upholding the highest standards of customer service and corporate responsibility. By joining Adira Finance, you become part of a reputable organization that values integrity, continuous improvement, and the professional growth of its employees.
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