Introduction
We are seeking a motivated Administrator Bisnis Channeling to join our dynamic team in Tegal, Jawa Tengah. This pivotal role supports our Business Channeling operations by ensuring that every customer order is accurately processed, documented, and communicated across relevant departments. The successful candidate will work closely with sales, credit, and operational teams to deliver a seamless experience for both internal stakeholders and our valued customers.
The position offers a full‑time schedule from Monday to Saturday, 08:00 – 16:00, and is based at a location convenient to the candidate’s domicile. As part of a forward‑looking financial services organization, you will contribute to the growth of our credit portfolio while upholding the highest standards of integrity and attention to detail.
Responsibilities
- Follow up on all incoming orders generated by Business Channeling partners and ensure timely acknowledgment.
- Collect, verify, and maintain accurate consumer data and financing object details within the core system.
- Enter order information into the processing platform, guaranteeing completeness and correctness.
- Review credit applications, perform preliminary eligibility checks, and forward qualified cases for final approval.
- Communicate credit decision outcomes to customers promptly and professionally, answering any follow‑up questions.
- Coordinate with the Survey Operations Center (SOC) by dispatching order surveys and tracking their status.
- Generate daily and weekly reports on order volumes, processing times, and any exceptions that require escalation.
- Collaborate with the sales and risk teams to identify process improvements that reduce turnaround time and enhance data quality.
- Maintain confidentiality of all customer information in line with data protection regulations.
Requirements
- Minimum education: D3/D4 (Associate degree) – candidates with at least a high school diploma are also considered if they demonstrate strong aptitude.
- Age: Maximum 30 years (some listings mention 20 years for entry‑level; flexibility will be considered based on experience).
- Gender: Male (as specified by the client’s current staffing policy).
- At least 1 year of relevant experience in order processing, credit administration, or B2C sales support.
- Proficient computer skills, including MS Office, data entry systems, and basic database navigation.
- Strong analytical ability, meticulous attention to detail, and high integrity.
- Excellent communication skills – both written and verbal – to convey credit decisions clearly.
- Sales‑oriented mindset with a proven record of meeting or exceeding targets.
- Ability to work independently and as part of a cross‑functional team under tight deadlines.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Health insurance coverage for the employee (and optional family plan).
- Transportation allowance or company‑provided vehicle for commuting.
- Professional development programs, including training on credit analysis and sales techniques.
- Paid annual leave, sick leave, and public holidays.
- Opportunity for career progression within a rapidly expanding financial services group.
- Friendly work environment that values teamwork, innovation, and ethical conduct.
About Company
Our client is a leading regional financial services provider specializing in consumer credit, micro‑finance, and business channeling solutions across Central Java. With a commitment to inclusive banking, the company empowers individuals and small enterprises by offering accessible financing options backed by robust risk management practices. The organization prides itself on a culture of continuous improvement, technological adoption, and community engagement, making it an attractive workplace for ambitious professionals eager to make a tangible impact on the local economy.
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