Introduction
Adira Finance is seeking a diligent and results‑driven Account Officer for its Pacitan, Jawa Timur branch. The successful candidate will play a pivotal role in managing the company’s accounts receivable portfolio, ensuring timely collection of overdue payments, and supporting the overall financial health of the organization. This position is ideal for individuals who thrive in a fast‑paced, target‑oriented environment and possess strong interpersonal and negotiation skills. The role reports directly to the Credit & Collection Manager and works closely with sales, finance, and customer service teams to maintain a seamless cash‑flow process.
Responsibilities
- Manage the end‑to‑end collection process for accounts receivable that are 61‑120 days overdue, ensuring compliance with internal policies and regulatory standards.
- Conduct regular follow‑ups with customers via phone, email, and face‑to‑face visits to negotiate payment arrangements and resolve disputes.
- Analyze delinquent accounts, identify risk factors, and recommend corrective actions to senior management.
- Prepare daily, weekly, and monthly reports on collection performance, aging analysis, and forecasted cash inflows.
- Coordinate with the sales and underwriting departments to verify contract terms and validate the accuracy of invoicing.
- Assist in the development and implementation of collection strategies that improve recovery rates while maintaining customer goodwill.
- Maintain up‑to‑date records in the company’s ERP system, ensuring data integrity and traceability.
- Participate in regular training sessions on compliance, negotiation techniques, and financial products offered by Adira Finance.
Requirements
- Minimum education: D3/D4 (Associate) or S1 (Bachelor) in any discipline; graduates from related fields such as Finance, Business Administration, or Economics are preferred.
- At least 1 year of experience in accounts receivable, credit control, or a similar collection role; 2 years of relevant experience is a strong advantage.
- Strong understanding of multifinance business processes and a clear orientation toward achieving collection targets.
- Excellent interpersonal and communication skills, with proven negotiation abilities.
- High level of integrity, attention to detail, perseverance, and honesty.
- Male candidates only, as per the current posting requirement.
- Maximum age of 29 years; however, candidates who demonstrate exceptional capability may be considered.
- Proficiency in Microsoft Office (Excel, Word) and familiarity with ERP or collection management systems.
- Ability to work Monday‑Saturday, 08:00‑16:00, with occasional field visits within the Pacitan area.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Health and dental insurance coverage for the employee.
- Annual leave and paid public holidays in accordance with Indonesian labor law.
- Professional development programs, including certification courses in credit management and negotiation.
- Opportunities for career progression within the Adira Finance network across Indonesia.
- Transportation allowance or company‑provided vehicle for field collection activities.
- Employee recognition awards for top collectors and team contributors.
About Company
Adira Finance is a leading non‑bank financial institution in Indonesia, offering a broad range of consumer financing solutions, including motor vehicle loans, personal loans, and small‑business financing. With a strong presence in more than 30 provinces, Adira has built a reputation for customer‑centric services, innovative digital platforms, and a robust risk‑management framework. The company’s core values—integrity, professionalism, and commitment to excellence—guide its employees in delivering reliable financial products while supporting Indonesia’s economic growth. Joining Adira Finance means becoming part of a dynamic team that values continuous learning, ethical conduct, and a collaborative spirit.
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