Introduction
We are seeking a dedicated Karyawan Apotek with a strong focus on customer service to join our dynamic pharmacy team. This full‑time position is based in a busy retail pharmacy that serves a diverse community and offers a supportive environment for personal and professional growth. The ideal candidate will be a motivated, honest, and disciplined individual who can thrive in a fast‑paced, shift‑based setting while delivering exceptional service to every customer who walks through our doors.
Responsibilities
- Greet customers warmly, assess their needs, and provide accurate information about over‑the‑counter (OTC) products, prescription refills, and health‑related queries.
- Assist pharmacists in preparing and dispensing medication, ensuring adherence to safety protocols and regulatory compliance.
- Maintain clean and organized shelving, perform regular stock checks, and assist with inventory replenishment using the store management system.
- Process transactions quickly and accurately using point‑of‑sale (POS) software, handling cash, credit, and insurance payments.
- Educate customers on proper medication usage, potential side effects, and storage guidelines, reinforcing the pharmacy’s commitment to patient safety.
- Collaborate with the pharmacy team to manage peak‑hour traffic, handle returns, and resolve any customer concerns in a courteous and professional manner.
- Support promotional activities, such as health‑screening events, vaccination drives, and seasonal sales campaigns.
- Follow all internal policies regarding confidentiality, data protection, and workplace hygiene.
- Participate in ongoing training sessions to stay current with new products, industry regulations, and customer service best practices.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Gender: Female candidates only.
- Age: Up to 30 years (maximum 0 years in the original text appears to be a placeholder; we interpret it as a standard entry‑level range).
- Experience: Open to fresh graduates as well as candidates with prior retail or pharmacy experience.
- Must not be currently enrolled in a degree program or bound by another full‑time employment.
- Strong personal attributes: honesty, discipline, reliability, and a high sense of responsibility.
- Ability to work flexible shifts, including weekends (Monday‑Saturday schedule, 08:00‑17:00).
- Basic computer literacy, especially familiarity with a store management system.
- Excellent communication skills in Bahasa Indonesia and a friendly, patient demeanor.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Health insurance coverage for the employee.
- Paid leave: annual leave, sick leave, and maternity leave in accordance with Indonesian labor law.
- Professional development opportunities, including on‑the‑job training and certification programs.
- Uniform and name badge provided.
- Employee discount on pharmacy products and wellness items.
- Safe, supportive work environment with a clear career progression path.
About Company
Our company is a well‑established pharmacy chain that has been serving the community for over a decade. We pride ourselves on offering high‑quality pharmaceutical products, personalized health advice, and a welcoming atmosphere for every customer. With a strong commitment to continuous improvement, we invest in our staff through regular training, modern technology, and a culture that values teamwork, integrity, and customer satisfaction. Join us and become part of a team that makes a tangible difference in the health and wellbeing of the people we serve.
Interested in this position?
Take the next step in your career and apply for this role today.
Apply Now