Introduction
We are a fast‑growing retail chain focused on delivering an exceptional shopping experience across multiple locations in Indonesia. To support our expanding footprint, we are seeking a dedicated Kasir Penjualan Ritel with a strong customer‑service mindset. This full‑time, shift‑based position is ideal for a motivated individual who enjoys interacting with customers, handling transactions accurately, and contributing to a vibrant store environment.
Responsibilities
- Operate the point‑of‑sale (POS) system efficiently, processing cash, credit, and digital payments with zero errors.
- Greet customers warmly, answer product‑related inquiries, and provide recommendations to enhance sales.
- Maintain a clean and organized checkout area, ensuring all merchandise displays are tidy and well‑stocked.
- Reconcile cash drawers at the beginning and end of each shift, preparing accurate reports for management.
- Handle returns, exchanges, and refunds in accordance with company policy while maintaining a professional demeanor.
- Collaborate with floor staff to coordinate promotions, special offers, and seasonal sales events.
- Monitor inventory levels at the register, flagging low‑stock items for replenishment.
- Adhere strictly to health, safety, and security protocols, including loss‑prevention measures.
- Participate in regular training sessions to stay current on new products, POS updates, and customer‑service best practices.
- Work flexible shift schedules, including morning (08:00‑17:00), afternoon (11:00‑19:00), and evening (15:00‑23:00) rotations, six days a week (Monday‑Saturday).
Requirements
- Minimum education: SMA/SMK or equivalent.
- Female candidates only; a professional and attractive appearance is essential.
- Ability to work rotating shift patterns (11:00‑19:00 or 15:00‑23:00) and weekend days.
- Basic proficiency with cash‑handling and POS systems; prior cashier experience is a plus but not mandatory.
- Strong interpersonal skills, with a friendly and patient attitude toward customers.
- Excellent numerical accuracy and attention to detail.
- Good communication skills in Bahasa Indonesia; additional language abilities are an advantage.
- Reliability, punctuality, and a team‑oriented mindset.
- Physical ability to stand for extended periods and lift items up to 15 kg.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Comprehensive health insurance coverage for employee and eligible dependents.
- Employee discount program offering up to 30 % off store merchandise.
- Paid annual leave, sick leave, and public holidays in accordance with Indonesian labor law.
- Opportunities for career advancement within a rapidly expanding retail network.
- Regular training programs focused on customer service excellence and product knowledge.
- Supportive work environment that values diversity, inclusion, and employee well‑being.
About Company
Our company is a leading retailer in the Indonesian market, operating more than 100 stores nationwide. We specialize in fashion, lifestyle, and everyday essentials, catering to a broad demographic that values quality, affordability, and a pleasant shopping experience. With a commitment to innovation, we continuously adopt the latest retail technologies and sustainability practices to stay ahead of industry trends. Joining our team means becoming part of a dynamic organization that invests in its people and celebrates success together.
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