Introduction
We are seeking a motivated and customer‑focused Shop Assistant to join our retail team at the Wirobrajan store. This full‑time position is ideal for a confident, communicative female candidate who enjoys interacting with shoppers and helping create a pleasant in‑store experience. The role involves working two‑shift schedules, including weekends and national holidays, and offers the opportunity to develop a career in a dynamic retail environment.
Responsibilities
- Greet customers warmly, assist them throughout the shopping journey, and provide product information to drive sales.
- Maintain a clean, organized, and visually appealing store layout, ensuring that displays are stocked and merchandise is presented according to brand standards.
- Handle point‑of‑sale (POS) transactions accurately, operate the cash register, and process payments efficiently.
- Monitor inventory levels, conduct regular stock checks, and report discrepancies to the store manager.
- Address minor customer complaints with professionalism, escalating more complex issues when necessary.
- Collaborate with fellow team members to achieve daily sales targets and support promotional activities.
- Adhere to the store’s safety and hygiene protocols, including regular cleaning of work areas and ensuring emergency procedures are followed.
- Participate in training sessions to stay updated on product knowledge, sales techniques, and company policies.
- Assist with visual merchandising tasks such as setting up seasonal displays and arranging promotional signage.
Requirements
- Minimum education: SMA/SMK or equivalent.
- At least 1 year of experience as a Shop Assistant, SPG, or retail crew member.
- Female candidates only; active university students are not eligible.
- Professional appearance – neat, clean, and confident.
- Excellent communication skills; friendly and approachable demeanor.
- Strong sense of honesty, discipline, and responsibility.
- Service‑oriented mindset with the initiative to anticipate customer needs.
- Willingness to work a two‑shift system, including weekends and public holidays.
- Ability to operate cash registers, handle basic sales reporting, and perform inventory checks.
- Readiness to be placed at the Wirobrajan store location.
Benefits
- Competitive monthly salary with performance‑based bonuses.
- Comprehensive health and accident insurance coverage.
- Employee discount on all store merchandise.
- Paid leave and statutory holidays in accordance with Indonesian labor law.
- Opportunities for career advancement and internal promotions.
- Regular training programs to enhance product knowledge and sales techniques.
- Supportive team environment with clear pathways for skill development.
About Company
Our company is a leading retailer in the region, known for offering a wide range of high‑quality consumer goods, from fashion apparel to everyday household items. With a strong emphasis on customer satisfaction and community engagement, we have built a reputation for friendly service and reliable product availability. The Wirobrajan store serves a vibrant local market and is part of a growing network of stores committed to delivering a consistent brand experience across all locations. Join us and become part of a forward‑thinking organization that values its employees as the cornerstone of its success.
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