Introduction
Biznet is expanding its retail footprint in the Gresik area and is looking for a highly motivated Administrator Toko to manage daily operations of the Biznet Store. This full‑time position offers a dynamic work environment where you will interact directly with customers, support sales activities, and ensure accurate financial and inventory records. The role is ideal for a detail‑oriented individual with a passion for customer service and a solid foundation in administrative processes.
Responsibilities
- Operate the Biznet Store, handling walk‑in customers, answering inquiries, and promoting Biznet’s broadband and digital services.
- Maintain the sales counter, ensuring product displays are organized, promotional materials are up‑to‑date, and the checkout process runs smoothly.
- Manage petty cash transactions, record daily expenditures, reconcile cash balances, and prepare reports for senior management.
- Conduct regular stock opname (inventory counts), update inventory management systems, and flag discrepancies for corrective action.
- Prepare and file administrative documents such as sales reports, customer contracts, and service agreements.
- Coordinate with the logistics team to ensure timely replenishment of store supplies and promotional items.
- Provide clear, courteous explanations of Biznet’s service packages, pricing, and technical features to walk‑in customers.
- Assist in the onboarding and training of new store staff, sharing best practices for customer interaction and administrative accuracy.
- Monitor store performance metrics, identify areas for improvement, and suggest process enhancements to boost efficiency.
- Participate in weekly team meetings, sharing insights from customer feedback and operational challenges.
Requirements
- Female candidates only; age not exceeding 28 years.
- Minimum education: D3 (Associate degree) in any discipline with a GPA of 3.00 or higher; alternatively, a high school diploma (SMA/SMK) with strong academic performance.
- At least 1 year of experience in administration, sales support, or retail operations; fresh graduates with relevant internships are also welcome.
- Professional appearance and a friendly demeanor.
- Excellent written and verbal communication skills in Bahasa Indonesia; proficiency in English is a plus.
- High level of accuracy, strong organizational abilities, and a keen eye for detail.
- Proficiency with basic office software (Microsoft Office, Excel) and familiarity with POS or inventory management systems.
- Ability to work independently while also thriving in a collaborative team environment.
- Flexibility to work a 5‑day schedule (Monday‑Saturday) with two days off, and availability during standard business hours (08:00‑17:00).
Benefits
- Competitive monthly salary with performance‑based incentives.
- Health insurance coverage (BPJS Kesehatan) and employment accident insurance.
- Paid annual leave, sick leave, and public holiday benefits.
- Opportunities for professional development, including training programs on customer service, sales techniques, and digital telecommunications.
- Uniform allowance and transportation reimbursement.
- A supportive work culture that encourages growth, mentorship, and recognition of achievements.
- Access to employee discount programs for Biznet’s internet and entertainment services.
About Company
Biznet is a leading provider of high‑speed broadband, fiber‑to‑the‑home (FTTH), and digital entertainment solutions across Indonesia. With a commitment to delivering reliable connectivity and innovative services, Biznet has built a strong reputation for customer satisfaction and technological excellence. The company’s retail stores serve as the front line for engaging with consumers, offering personalized consultations, and facilitating seamless service activation. Joining Biznet means becoming part of a forward‑thinking organization that values talent, encourages continuous learning, and plays a pivotal role in Indonesia’s digital transformation.
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