Introduction
We are a bustling, modern restaurant located in the heart of the city, dedicated to delivering an exceptional dining experience to every guest. We are seeking a motivated and personable Pramusaji Pelayanan Tamu Restoran (Restaurant Guest Service Attendant) to join our front‑of‑house team. This role is ideal for individuals who thrive in a fast‑paced hospitality environment, possess a strong sense of discipline, and are eager to contribute to a vibrant service culture.
Responsibilities
- Greet guests promptly and courteously, escorting them to their tables while presenting menus and explaining daily specials.
- Take accurate food and beverage orders, ensuring all dietary restrictions and special requests are clearly communicated to the kitchen and bar staff.
- Serve dishes and drinks with precision, adhering to proper plating standards and timing to maintain optimal food quality.
- Monitor table progress, anticipate guest needs, and provide timely refills, additional condiments, and personalized recommendations.
- Handle payment transactions, process cash and electronic payments, and issue receipts while maintaining strict adherence to cash‑handling policies.
- Maintain a clean and organized dining area, including setting and resetting tables, polishing silverware, and ensuring all service stations are stocked.
- Collaborate closely with kitchen, bar, and management teams to resolve any service issues swiftly and professionally.
- Uphold the restaurant’s standards of hygiene, safety, and food safety regulations at all times.
- Participate in regular training sessions, staff meetings, and performance reviews to continuously improve service quality.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Female candidates preferred, age up to 27 years (all genders welcome).
- Proven experience in restaurant or hospitality service (preferred but not mandatory).
- Ability to work both independently and as part of a cohesive team.
- High level of discipline, integrity, and reliability.
- Excellent communication skills in Bahasa Indonesia and basic English.
- Strong interpersonal skills with a friendly, customer‑focused attitude.
- Flexibility to work Monday through Saturday, 08:00 – 17:00, including occasional peak‑period shifts.
- Basic knowledge of food and beverage handling, including allergen awareness.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Meals provided during shifts and staff discounts on food and beverages.
- Comprehensive health insurance coverage after a probationary period.
- Opportunities for professional growth through on‑the‑job training and industry workshops.
- Paid leave, including annual vacation, sick days, and national holidays.
- Supportive work environment that values teamwork, respect, and continuous improvement.
About Company
Our restaurant is part of a respected hospitality group known for its commitment to culinary excellence and outstanding guest service. We blend contemporary design with traditional flavors, creating a memorable ambiance that attracts both local patrons and international tourists. Our mission is to foster a culture of hospitality where every employee feels valued and empowered to deliver service that exceeds expectations. By joining our team, you will be part of a dynamic organization that celebrates diversity, encourages innovation, and invests in the professional development of its staff.
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