Introduction
We are looking for a dynamic Pramuniaga Penjualan dan Layanan Pelanggan to join our fast‑growing retail team. This entry‑level position is ideal for recent graduates or young professionals who are eager to start a career in sales and customer service. The role offers a vibrant work environment where attention to detail, honesty, and the ability to thrive under pressure are highly valued.
Responsibilities
- Greet customers warmly, understand their needs, and provide product recommendations that drive sales.
- Maintain an organized and visually appealing sales floor, ensuring merchandise is stocked, labeled, and displayed according to company standards.
- Process transactions accurately using point‑of‑sale (POS) systems, handle cash, credit, and digital payments, and issue receipts.
- Respond promptly to customer inquiries via phone, email, or in‑store, resolving issues with professionalism and empathy.
- Track inventory levels, perform regular stock counts, and communicate replenishment needs to the warehouse team.
- Assist in preparing promotional materials, setting up seasonal displays, and executing marketing campaigns.
- Collaborate with fellow sales associates and supervisors to meet daily, weekly, and monthly sales targets.
- Maintain accurate customer records in the CRM system, noting preferences and purchase history for future outreach.
- Adhere to store policies, health and safety regulations, and company code of conduct at all times.
Requirements
- Gender: All genders are welcome to apply.
- Age: Maximum 25 years.
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Appearance: Well‑groomed, presentable, and able to represent the brand positively.
- Personal Traits: Detail‑oriented, honest, responsible, and able to work under tight deadlines.
- Work Ethic: Strong willingness to learn, adaptability in a fast‑paced environment, and a customer‑first mindset.
- Technical Skills: Basic computer literacy, familiarity with POS and inventory management systems; administrative skills are a plus.
- Experience: No prior experience required – fresh graduates are encouraged to apply.
- Availability: Full‑time, Monday to Saturday, 08:00 – 17:00.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Comprehensive training program covering sales techniques, product knowledge, and customer service excellence.
- Opportunities for career advancement into senior sales, supervisory, or managerial roles.
- Health insurance coverage after the probation period.
- Employee discount on all store merchandise.
- Paid leave, including annual vacation, sick days, and national holidays.
- Supportive team culture that encourages mentorship and continuous learning.
About Company
Our company is a leading retailer in the region, known for offering high‑quality products across fashion, electronics, and lifestyle categories. With a network of stores in major cities, we prioritize exceptional customer experiences and innovative merchandising. We invest heavily in staff development, believing that our people are the most valuable asset for delivering the brand promise. By joining our team, you become part of a forward‑thinking organization that values diversity, integrity, and a passion for service.
Interested in this position?
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