Introduction
We are a rapidly growing publishing and distribution company specializing in educational books for the Indonesian market. Our mission is to support the advancement of education by delivering high‑quality learning resources to schools, colleges, and students nationwide. To sustain our growth and maintain seamless operations, we are looking for a diligent and communicative Staff Administrasi (Sales Support & Operation) to join our dynamic team.
Responsibilities
- Organize, file, and maintain all sales‑related documentation—including orders, contracts, and internal reports—in a systematic and easily retrievable manner.
- Handle professional correspondence with principals, distributors, and customers, ensuring timely responses and accurate information exchange.
- Update and manage the customer database, track order statuses, and generate periodic sales performance reports.
- Verify that incoming Purchase Orders (PO) match the terms of the previously issued quotations and contracts.
- Distribute PO copies to the relevant internal divisions (logistics, finance, production) and follow up on any discrepancies.
- Provide day‑to‑day support to the sales team, coordinating internal and external communications, scheduling meetings, and preparing sales materials.
- Prepare invoices, tax invoices, and delivery notes, ensuring compliance with company policies and Indonesian tax regulations.
- Record and archive all quotations issued, maintaining a clear audit trail for future reference.
- Draft and circulate official letters, memos, and other documentation required by the Sales Division.
- Produce accurate, periodic administrative reports that summarize sales activities, inventory movements, and key performance indicators.
- Assist in special projects such as market research, promotional campaign tracking, and process improvement initiatives.
Requirements
- Minimum education: D3/D4 in Administration, Management, Business, or a related field (preferably with a focus on sales support or logistics).
- At least 1 year of hands‑on experience in sales administration, order processing, or related back‑office functions.
- Proficient in English (both spoken and written) to handle international correspondence and documentation.
- Strong command of Microsoft Office Suite—Word, Excel (including pivot tables and V‑lookups), PowerPoint—and familiarity with Microsoft Teams or other collaboration platforms.
- Highly detail‑oriented, with excellent data‑entry accuracy and strong organizational skills.
- Effective time‑management abilities, capable of juggling multiple priorities and meeting tight deadlines.
- Excellent interpersonal and communication skills; able to work collaboratively across departments and maintain a professional demeanor with clients.
- Disciplined, responsible, and able to perform under pressure while adhering to company procedures.
- Adaptable to changing priorities and proactive in suggesting workflow improvements.
- All genders are welcome to apply; there is no age limit for this position.
Benefits
- Competitive salary package commensurate with experience and qualifications.
- Comprehensive health insurance covering medical, dental, and vision care.
- Annual performance‑based bonuses and incentives tied to team achievements.
- Professional development opportunities, including training workshops, certifications, and tuition reimbursement for relevant courses.
- Paid leave: annual vacation, sick days, and national holidays in accordance with Indonesian labor law.
- Flexible working hours and the possibility of remote work for certain administrative tasks.
- Access to the company’s extensive library of educational resources and discounted books for personal development.
- Team‑building activities, corporate events, and a supportive work environment that values collaboration and innovation.
About Company
Our company has been a trusted name in the educational publishing sector for over a decade. We produce a wide range of textbooks, reference guides, and digital learning materials that are adopted by schools across Indonesia. By investing in modern printing technology and digital platforms, we aim to bridge the gap between traditional learning and the demands of the 21st‑century classroom. Our workforce is comprised of passionate educators, editors, designers, and operational experts who share a common goal: to empower learners and educators through quality content.
Joining our team means becoming part of a forward‑thinking organization that values integrity, continuous improvement, and a genuine commitment to the nation’s educational development. If you are eager to contribute to this mission while advancing your own career in sales support and operations, we invite you to apply today.
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