Introduction
Koperasi Bersama Astha Guna Sejahtera, a leading cooperative focused on financial solutions and community development in Indonesia, is expanding its Bekasi branch. We are seeking a dynamic Unit Manager – Bekasi Branch to lead both marketing and operational functions. The ideal candidate will combine strategic thinking with hands‑on execution, ensuring that the branch meets its performance targets while upholding our cooperative values of transparency, member service, and sustainable growth.
Responsibilities
- Develop and implement comprehensive branch plans covering marketing, sales, and operational activities.
- Design, schedule, and monitor daily and weekly activity calendars for the marketing team to maximize outreach efficiency.
- Coordinate closely with the Chief Marketing Officer (CMO), preparing follow‑up reports, discussing campaign performance, and aligning tactics with corporate strategy.
- Prepare and present regular performance reports to the board of directors and branch supervisors, highlighting key metrics, variances, and corrective actions.
- Set realistic yet ambitious sales targets for individual sellers, allocate quotas, and track achievement against those targets.
- Draft, revise, and enforce policies and standard operating procedures (SOPs) that govern marketing initiatives, customer onboarding, loan processing, and day‑to‑day branch operations.
- Lead the branch toward achieving its financial and non‑financial goals, ensuring that all activities comply with regulatory requirements and cooperative guidelines.
- Mentor and coach marketing staff, fostering a culture of continuous improvement, data‑driven decision making, and customer‑centric service.
- Collaborate with other divisions—such as Credit, Risk, and IT—to streamline processes, resolve cross‑functional issues, and enhance overall member experience.
- Maintain a vigilant eye on market trends, competitor actions, and emerging financing products to keep the branch’s offerings relevant and competitive.
Requirements
- Minimum education: S1 (Bachelor’s degree) in any discipline; D3/D4 considered acceptable with relevant experience.
- At least 2–3 years of proven experience in financing, lending, or related financial services, preferably within a cooperative or micro‑finance environment.
- Strong knowledge of marketing strategies, campaign planning, and sales tactics specific to the financial sector.
- Excellent communication, negotiation, and presentation skills, with the ability to convey complex concepts to both internal teams and external stakeholders.
- Demonstrated leadership capabilities, including experience managing a small to medium‑size team and driving performance through coaching and feedback.
- Analytical mindset with proficiency in interpreting sales data, market research, and financial reports to inform decision‑making.
- Resilience under pressure; ability to thrive in a fast‑paced environment while meeting strict deadlines.
- Strong collaborative spirit—experience working across departments to align goals and resolve issues.
- Willingness to be based in Bekasi and work a schedule of Monday‑Saturday, 08:00‑16:00.
- Open to all genders; inclusive workplace culture.
Benefits
- Competitive base salary with performance‑based bonuses tied to branch target achievement.
- Comprehensive health insurance covering medical, dental, and vision for you and eligible dependents.
- Retirement savings plan (DPK) with company matching contributions.
- Paid annual leave, sick leave, and public holidays in accordance with Indonesian labor law.
- Professional development budget for training, certification, and industry conferences.
- Opportunities for career advancement within the cooperative’s regional network.
- Employee assistance program offering counseling and wellness resources.
- Transportation allowance or company‑provided vehicle for branch travel.
About Company
Koperasi Bersama Astha Guna Sejahtera was founded with the mission to empower communities through accessible financing, education, and member‑focused services. Operating across several provinces, the cooperative has built a reputation for responsible lending, innovative micro‑credit products, and strong community ties. Our Bekasi branch serves a diverse urban and suburban population, offering personal loans, business financing, and savings solutions tailored to the needs of small entrepreneurs and households. By joining our team, you become part of a purpose‑driven organization that values integrity, collaboration, and continuous improvement.
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