Introduction
We are seeking a dedicated Professional Customer Service Waiter to join our vibrant dining team in Ambulu. This full‑time position offers the chance to work in a dynamic restaurant environment where exceptional service and a warm hospitality culture are paramount. Ideal candidates will bring a friendly attitude, strong work ethic, and a passion for delivering memorable dining experiences to our guests.
Responsibilities
- Greet guests promptly, escort them to their tables, and present menus with a courteous demeanor.
- Take food and beverage orders accurately, answer menu‑related questions, and provide recommendations based on guest preferences.
- Coordinate with kitchen and bar staff to ensure timely delivery of dishes and drinks, while monitoring special dietary requests.
- Serve meals and beverages in a professional manner, ensuring proper presentation and adherence to portion standards.
- Check in with guests throughout their meal to address any additional needs, resolve concerns, and guarantee satisfaction.
- Process payments, handle cash or electronic transactions, and issue receipts with precision.
- Maintain a clean and organized dining area, including setting and clearing tables, polishing silverware, and restocking service stations.
- Observe health and safety regulations, ensuring food safety standards are consistently met.
- Collaborate with fellow team members to support smooth shift transitions and overall restaurant efficiency.
- Participate in regular training sessions to stay updated on menu changes, service techniques, and hospitality best practices.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Gender: Female (per company policy).
- Age: Up to 30 years old.
- Preferred: Prior experience as a waiter or in a customer‑facing hospitality role.
- Residence: Preferably living in Ambulu or nearby areas for reliable commute.
- Core competencies: honesty, discipline, responsibility, strong communication skills, and a team‑oriented mindset.
- Physical ability to stand for extended periods, lift trays, and navigate a fast‑paced environment.
- Basic proficiency in Indonesian language; additional language skills are a plus.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Meal allowance or complimentary staff meals during shifts.
- Transportation stipend for employees residing outside Ambulu.
- Uniform provided and regularly maintained.
- Comprehensive health insurance coverage after the probation period.
- Opportunities for professional development, including on‑the‑job training and hospitality workshops.
- Paid annual leave, sick leave, and public holiday entitlements.
- Supportive work environment that encourages career advancement within the restaurant group.
About Company
Our restaurant is a well‑established family‑friendly dining venue located in the heart of Ambulu, offering a blend of traditional Indonesian cuisine and contemporary flavors. With a reputation for high‑quality service and a welcoming atmosphere, we attract a diverse clientele ranging from local families to tourists exploring the region. Our commitment to excellence is reflected in our continuous investment in staff training, modern kitchen facilities, and a culture that values respect, teamwork, and personal growth. Joining our team means becoming part of a respected brand that prides itself on delivering unforgettable culinary experiences.
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