Introduction
We are seeking a friendly and reliable Waitress to join our bustling dining team. This position is ideal for candidates who are passionate about delivering exceptional customer service, enjoy a fast‑paced environment, and thrive when working collaboratively with colleagues. The successful applicant will be the front‑line ambassador of our restaurant, ensuring every guest enjoys a memorable dining experience from the moment they are seated until they leave.
Responsibilities
- Greet guests promptly, present menus, and provide knowledgeable recommendations on food and beverage options.
- Take accurate orders using a POS system, relay special requests to the kitchen, and ensure timely delivery of dishes.
- Maintain a clean and organized dining area, including resetting tables, polishing silverware, and monitoring floor cleanliness.
- Assist with opening and closing duties such as stocking supplies, restocking condiments, and performing end‑of‑day cash reconciliation.
- Handle guest inquiries and resolve minor complaints with professionalism, escalating more complex issues to the floor manager as needed.
- Collaborate closely with kitchen staff, bartenders, and fellow servers to coordinate service flow during peak hours.
- Adhere to all health, safety, and hygiene standards, including proper food handling and sanitation protocols.
- Participate in regular training sessions to stay current on menu changes, seasonal promotions, and service best practices.
- Work flexible shifts, including weekends and holidays, to meet the restaurant’s operational needs.
Requirements
- Female candidates, aged 28 or younger, with a minimum of a high school diploma (SMA/SMK) or equivalent.
- Basic knowledge of food and beverage service is preferred, though on‑the‑job training will be provided for candidates with no prior experience.
- Strong sense of responsibility and a proactive attitude toward tasks.
- Excellent teamwork skills and the ability to communicate effectively with both guests and coworkers.
- Willingness to work rotating shifts, including early mornings, evenings, Saturdays, and occasional holidays.
- Residence in Kudus or surrounding areas to ensure reliable punctuality.
- Good personal hygiene, a pleasant appearance, and a genuine passion for hospitality.
Benefits
- Competitive hourly wage with performance‑based tips.
- Meal allowances during scheduled shifts.
- Comprehensive training program and opportunities for career advancement within the company.
- Health and safety insurance coverage.
- Uniform provision and laundry service.
- Friendly, supportive work environment that values teamwork and employee well‑being.
- Employee discount on food and beverages.
About Company
Our restaurant is a well‑established dining destination in Kudus, known for its warm hospitality, high‑quality cuisine, and vibrant atmosphere. We pride ourselves on delivering an authentic culinary experience that blends traditional flavors with modern presentation. With a dedicated team of professionals and a commitment to continuous improvement, we aim to be the top choice for both locals and visitors seeking a memorable meal. Join us and become part of a growing brand that invests in its people and celebrates the art of service.
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