Introduction
Amartha, a leading micro‑finance institution dedicated to financial inclusion across Indonesia, is seeking an energetic and results‑driven Area Manager – Tegal (Central Java Region). This pivotal role will oversee the performance, compliance, and growth of multiple branch offices (Point/Cabang) within the Tegal area. The successful candidate will act as the strategic link between headquarters and field operations, ensuring that all branches meet or exceed key performance indicators (KPIs) while upholding Amartha’s mission of empowering underserved communities.
Responsibilities
- Drive branch KPIs across the Tegal region, focusing on portfolio quality, loan disbursement volume, and collection rates.
- Monitor and improve the quantity and quality of the loan portfolio to align with Amartha’s target growth and risk‑management standards.
- Oversee recruitment, onboarding, and continuous coaching of branch staff, ensuring adherence to Standard Operating Procedures (SOPs) and regulatory compliance.
- Develop and implement sales and marketing strategies in collaboration with branch managers to achieve regional targets.
- Ensure all branch administrative processes are complete, orderly, and auditable, including documentation, reporting, and financial controls.
- Maintain branch operational readiness by securing necessary permits, managing infrastructure, and supervising inventory of office equipment.
- Enforce company policies and procedural compliance, fostering a culture of transparency and accountability.
- Conduct regular performance reviews, provide targeted training, and resolve conflicts to maximize staff productivity.
- Coordinate human‑resource planning to guarantee adequate staffing levels, skill development, and succession planning.
- Lead expansion initiatives, identifying new branch locations and overseeing the launch process in accordance with Amartha’s growth roadmap.
- Promote an open‑door policy, encouraging feedback from team members and partners to continuously improve branch operations.
Requirements
- Minimum education: D3/D4 or a Bachelor’s degree (Sarjana) in Business, Finance, Economics, or a related field.
- At least 2 years of experience in micro‑finance, preferably in roles such as Coordinator, Supervisor, Branch Manager, or Area Manager.
- Demonstrated ability to lead and manage a minimum of two branches and a team of 5‑10+ members.
- Proven track record of meeting sales and portfolio targets through strategic planning and effective team collaboration.
- Strong communication, negotiation, and stakeholder‑management skills.
- Leadership qualities that include coaching, performance monitoring, and conflict resolution.
- Possession of a motorbike and a valid SIM C license; willingness to travel extensively throughout the Tegal region.
- Flexibility to work Monday‑Friday, 08:00‑17:00, with occasional visits to remote branches outside standard hours.
- Gender inclusive – open to all qualified candidates.
Benefits
- Competitive base salary with performance‑based bonuses tied to regional KPIs.
- Comprehensive health insurance covering medical, dental, and vision care.
- Professional development programs, including leadership workshops and industry certifications.
- Company‑provided mobile phone allowance and fuel reimbursement for travel within the area.
- Paid annual leave, sick leave, and public holidays in accordance with Indonesian labor law.
- Opportunities for career advancement within Amartha’s nationwide network.
- Employee assistance program offering counseling and financial wellness resources.
About Company
Amartha is one of Indonesia’s fastest‑growing micro‑finance platforms, dedicated to bridging the gap between capital and micro‑entrepreneurs in underserved regions. Since its inception, Amartha has facilitated billions of rupiah in loans, empowering thousands of small business owners, especially women, to expand their enterprises and improve livelihoods. The organization prides itself on a data‑driven, socially responsible approach, combining rigorous risk management with deep community engagement. Joining Amartha means becoming part of a mission‑focused team that values integrity, innovation, and impact.
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