Introduction
Kobus Smart Service (KSS) is a leading provider of Human Resources solutions and Business Process Outsourcing (BPO) services in Indonesia. With a strong focus on delivering high‑quality talent to a diverse portfolio of corporate partners, KSS has built a reputation for reliability, innovation, and people‑centric culture. We are expanding our footprint in Central Java and are seeking a dynamic Area People Partner (APP) to join our Semarang office. This role will be pivotal in bridging the gap between our clients’ workforce needs and our talent pool, ensuring seamless recruitment, development, and performance management for both permanent and outsourced employees.
Responsibilities
- Lead end‑to‑end recruitment cycles, from sourcing and screening to interview coordination and offer negotiation, to meet the staffing requirements of assigned client accounts.
- Design and deliver comprehensive onboarding programs, training sessions, coaching workshops, and counseling services that enhance employee engagement and skill development.
- Collaborate closely with client HR managers to diagnose and resolve complex HR issues, fostering strong, long‑term partnerships built on trust and transparency.
- Monitor, evaluate, and report on the performance of outsourced staff across multiple branch locations, using KPI dashboards and regular feedback loops.
- Maintain accurate employee records, oversee payroll processing, and ensure compliance with Indonesian labor regulations (DISNAKER) and internal policies.
- Prepare and present regular HR analytics, workforce planning insights, and strategic recommendations to senior leadership.
- Travel to client sites and branch offices as needed to conduct site visits, performance reviews, and on‑site training.
- Act as a mentor and role model for junior HR team members, promoting best practices in recruitment, talent development, and employee relations.
Requirements
- Minimum education: D3/D4 (any field of study) with a strong preference for degrees related to Human Resources, Business Administration, or Psychology.
- At least 5 years of proven experience in HR, preferably within the financing or outsourcing industry.
- Demonstrated leadership abilities and a robust professional network within the HR community.
- Excellent communication and negotiation skills, both written and verbal, in Bahasa Indonesia and English.
- Proficiency in Microsoft Office suite, especially Excel, for data analysis and reporting.
- Solid problem‑solving capabilities, particularly in handling relational database queries and HRIS systems.
- Willingness to travel frequently and possess a valid SIM C (motorcycle license) for local commutes.
- Gender: open to all candidates.
Benefits
- Competitive salary package with performance‑based bonuses.
- Comprehensive health insurance covering medical, dental, and vision care.
- Professional development allowance for certifications, workshops, and conferences.
- Generous paid leave: 12 days annual leave, plus national holidays and sick leave.
- Company‑provided laptop, smartphone, and expense reimbursement for business travel.
- Access to an employee assistance program (EAP) focusing on mental health and work‑life balance.
- Opportunity to work in a fast‑growing, collaborative environment with clear career progression paths.
About Company
Kobus Smart Service (KSS) specializes in delivering tailored HR solutions, including staffing, payroll, and BPO services, to a wide range of industries such as finance, manufacturing, retail, and technology. Our mission is to empower businesses by providing skilled professionals who drive operational excellence. With a commitment to ethical practices, continuous learning, and social responsibility, KSS invests heavily in its people, believing that a motivated workforce is the cornerstone of client success. Join us and become part of a forward‑thinking organization that values innovation, integrity, and the growth of every team member.
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