Introduction
We are seeking a motivated Administrator Administrasi Perkantoran to join our dynamic team in Malang. This role serves as the backbone of our office operations, ensuring smooth communication between customers, vendors, and internal departments while supporting our growing digital presence. The ideal candidate will be a proactive, detail‑oriented individual with a solid foundation in office administration and a keen eye for creating engaging digital content. This position offers the opportunity to develop valuable skills in both traditional administrative tasks and modern digital marketing techniques, making it an excellent stepping stone for a career in office management or e‑commerce.
Responsibilities
- Manage daily office administrative tasks including filing, data entry, and document preparation.
- Act as the primary point of contact for customers both online and offline, providing prompt and courteous service.
- Coordinate schedules, arrange meetings, and maintain calendars for senior staff.
- Develop, design, and publish attractive digital content for the company’s social media platforms and social commerce channels.
- Monitor and analyze digital marketing metrics such as engagement rates, click‑through rates, and conversion data to inform strategy adjustments.
- Maintain an organized inventory of office supplies and ensure that equipment is functional and serviced.
- Assist in the preparation of reports, presentations, and internal communications.
- Support the HR function with onboarding paperwork, attendance tracking, and employee record management.
- Collaborate with the sales and marketing teams to align promotional activities with operational capabilities.
- Uphold a professional appearance and represent the company positively in all customer interactions.
Requirements
- Female candidates aged 18‑30 years, residing in Malang.
- Minimum education: SMA/SMK or equivalent; not currently enrolled in higher education.
- Strong verbal and written communication skills, with the ability to engage customers across multiple channels.
- Proficiency in creating compelling digital content for platforms such as Instagram, Facebook, and TikTok.
- Basic analytical abilities to interpret digital marketing data and generate actionable insights.
- Excellent organizational skills, attention to detail, and the ability to prioritize tasks in a fast‑paced environment.
- Professional demeanor and a presentable appearance that reflects the company’s brand.
- Basic computer literacy, including MS Office, email management, and familiarity with social media management tools.
- Team player with a positive attitude, capable of working independently when required.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Health insurance coverage for the employee.
- Paid annual leave and official holidays.
- Opportunities for professional development, including training in digital marketing and office administration.
- Friendly and supportive work environment with a focus on teamwork.
- Employee recognition programs and occasional team‑building activities.
- Convenient work schedule: Monday to Saturday, 08:00 – 17:00.
About Company
Our company is a fast‑growing e‑commerce and digital services provider based in Malang, dedicated to delivering high‑quality products and exceptional customer experiences. We combine traditional retail expertise with innovative online strategies, creating a vibrant marketplace that connects local producers with a broader audience. By joining our team, you will become part of a forward‑thinking organization that values continuous improvement, creativity, and a customer‑first mindset. We pride ourselves on fostering a collaborative culture where every employee’s contribution is recognized and rewarded.
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