Introduction
PT. XYZ Indonesia is seeking a dedicated Asisten Operasional – Pontianak to join our fast‑growing operations team. Based in the vibrant city of Pontianak, the role will serve as the operational backbone for our regional partners, ensuring that administrative processes run smoothly, data is accurately recorded, and communication between field sites and the head office remains seamless. This position offers an excellent opportunity for a motivated professional with at least one year of relevant experience to develop expertise in operational oversight within a dynamic, service‑focused environment.
Responsibilities
The Asisten Operasional will be responsible for a broad set of duties that support both day‑to‑day activities and strategic initiatives. Key responsibilities include:
- Supervising the implementation of operational systems, with a focus on maintaining accurate administrative records across all partner areas.
- Conducting on‑site visits to partner locations, completing operational assessment forms, and providing immediate feedback to improve service quality.
- Compiling and reconciling attendance records on a periodic basis, ensuring payroll and staffing reports are error‑free.
- Coordinating regularly with the central office to align regional activities with corporate policies and performance targets.
- Preparing detailed administrative reports for senior management, highlighting progress, challenges, and actionable insights.
- Monitoring the overall health of administrative processes, identifying bottlenecks, and proposing process‑improvement initiatives.
- Managing inventory records, conducting periodic stock counts, and ensuring that all assets are accounted for in the system.
- Utilizing Microsoft Office suite to create spreadsheets, presentations, and documents that support data‑driven decision making.
- Acting as a liaison between field teams and headquarters, fostering clear communication and swift resolution of operational issues.
- Upholding company values by demonstrating high loyalty, strong work ethic, and a commitment to teamwork and individual accountability.
Requirements
Ideal candidates will meet the following qualifications and possess the soft skills needed to thrive in a fast‑paced operational role:
- Male candidate, minimum education: D3/S1 (Bachelor’s degree) or equivalent.
- At least 1 year of experience in a related operational or administrative role; experience in logistics or field support is a plus.
- Strong verbal and written communication skills, enabling clear interaction with partners, colleagues, and senior management.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and ability to quickly learn new software tools.
- Demonstrated ability to compile and reconcile inventory and attendance data accurately.
- Possession of a GADA MADYA certification is preferred, reflecting a commitment to safety and operational excellence.
- High level of loyalty, integrity, and a proactive work ethic.
- Ability to work both independently and as part of a collaborative team.
- Flexibility to adapt to changing operational needs and tight deadlines.
- Willingness to work Monday through Saturday, 08:00 – 16:00.
Benefits
In addition to a competitive salary, PT. XYZ Indonesia offers a comprehensive benefits package designed to support employee wellbeing and professional growth:
- Health insurance covering medical, dental, and vision care.
- Paid annual leave, sick leave, and public holidays.
- Performance‑based bonuses and incentive programs.
- Professional development allowance for certifications, workshops, and training.
- Transportation allowance or company‑provided vehicle for field visits.
- Employee assistance program (EAP) for counseling and personal support.
- Opportunities for career advancement within a growing regional network.
About Company
PT. XYZ Indonesia is a leading provider of integrated operational solutions across the Indonesian archipelago. With a focus on delivering high‑quality services to partners in retail, logistics, and consumer goods, we combine robust process frameworks with innovative technology to drive efficiency and customer satisfaction. Our Pontianak office serves as a strategic hub for overseeing operations in Kalimantan, supporting a network of partner sites that rely on precise administrative control and timely reporting. Join us and become part of a forward‑thinking organization that values integrity, teamwork, and continuous improvement.
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