Cashier – Frontline Sales & Customer Service

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Masakan Rumi

Kabupaten Sragen Jawa Tengah Active until 23 May 2026
Rp 1.500.000 - Rp 7.300.000 FULL TIME

Introduction

We are seeking a motivated and customer‑focused Cashier to join our frontline sales and customer service team. This role is perfect for individuals who thrive in a fast‑paced retail environment, enjoy interacting with customers, and have a genuine interest in food preparation. As a key member of our store, you will represent the brand’s values of honesty, efficiency, and hospitality while ensuring smooth transaction processes and a welcoming atmosphere for every visitor.

Responsibilities

  • Operate the point‑of‑sale (POS) system accurately, handling cash, credit, and mobile payments with zero errors.
  • Greet customers warmly, answer product‑related inquiries, and provide recommendations to enhance their shopping experience.
  • Maintain a clean and organized checkout area, ensuring all merchandise and promotional materials are displayed correctly.
  • Process returns, exchanges, and refunds in accordance with company policies while preserving customer goodwill.
  • Assist with basic food preparation tasks, such as assembling ready‑to‑eat items, to support the kitchen team during peak hours.
  • Monitor inventory levels at the register, alerting supervisors to low stock and potential out‑of‑stock situations.
  • Collaborate with fellow team members across two daily shifts (morning and afternoon) to guarantee seamless store operations.
  • Adhere to health, safety, and sanitation standards, especially when handling food‑related duties.
  • Prepare end‑of‑day cash reconciliation reports and submit them to the store manager for verification.
  • Participate in ongoing training sessions to stay updated on new products, promotional campaigns, and customer service best practices.

Requirements

  • Female candidates only.
  • Minimum education: High School Diploma (SMA) or equivalent (SMK/Sederajat).
  • Honest, reliable, and skilled in basic arithmetic and computer operations.
  • Strong interest in cooking or food preparation is highly desirable.
  • Willingness to work two shifts, covering both morning and afternoon schedules.
  • Prior experience in cashier or retail sales is a plus, though not mandatory.
  • Demonstrated seriousness and commitment to long‑term employment.
  • Excellent communication skills in Bahasa Indonesia and a friendly demeanor.
  • Ability to handle stressful situations calmly and maintain professionalism.

Benefits

  • Competitive hourly wage with performance‑based incentives.
  • Health insurance coverage after a probationary period.
  • Paid leave entitlement (annual, sick, and maternity leave).
  • Opportunities for career advancement into supervisory or managerial roles.
  • On‑the‑job training in advanced POS systems and basic culinary techniques.
  • Employee discount on store merchandise and food items.
  • Supportive team environment with regular staff gatherings and recognition programs.

About Company

Our company is a leading retailer in the region, specializing in a wide range of consumer goods and freshly prepared meals. With a commitment to quality, community engagement, and sustainable practices, we have built a loyal customer base that values both convenience and personalized service. We invest heavily in our employees, offering continuous development programs and a workplace culture that encourages innovation, teamwork, and respect. Join us and become part of a dynamic organization that values each individual’s contribution to our shared success.

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