Introduction
We are seeking enthusiastic and customer‑focused individuals to join our dynamic team as Crew Pelayanan Billiard & Café. This role is perfect for candidates who enjoy a lively environment where hospitality meets recreation. As part of our front‑line staff, you will be instrumental in delivering memorable experiences to guests who come to enjoy billiard games, delicious coffee, and a welcoming atmosphere.
Responsibilities
- Greet guests with a friendly smile, manage seating arrangements, and ensure a smooth flow of customers throughout the café.
- Maintain billiard tables, including cue stick preparation, table cleaning, and equipment checks to guarantee optimal playing conditions.
- Take orders for food and beverages, operate the point‑of‑sale (POS) system accurately, and handle cash or electronic payments.
- Prepare and serve a variety of coffee drinks, light snacks, and refreshments according to the café’s standards.
- Monitor inventory levels of coffee beans, snacks, and billiard accessories, and assist in restocking when needed.
- Ensure the dining and gaming areas are kept clean, organized, and safe at all times.
- Collaborate with kitchen staff and fellow crew members to coordinate service during peak hours.
- Address customer inquiries or concerns promptly, offering solutions that enhance satisfaction.
- Adhere to health, safety, and hygiene regulations, including proper food handling and equipment maintenance.
- Participate in regular training sessions to stay updated on new menu items, promotional offers, and service protocols.
Requirements
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Gender: Female candidates are preferred, though all qualified applicants are encouraged to apply.
- Age: Applicants should be within the typical working age range; no upper limit specified.
- Experience: Prior experience in hospitality, café service, or billiard hall operations is an advantage but not mandatory.
- Personal Attributes: Honest, disciplined, diligent, and responsible with a strong work ethic.
- Teamwork: Ability to work effectively both independently and as part of a collaborative team.
- Presentation: Professional appearance and demeanor; ready to join the team immediately.
- Skills: Familiarity with store management systems or POS software, basic cash handling, and excellent communication skills.
- Availability: Willing to work Monday through Saturday, 08:00 – 17:00.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Meal allowance or complimentary beverages during shifts.
- Uniform provided and laundry assistance.
- Health insurance coverage after the probation period.
- Opportunities for professional development and career advancement within the company.
- Friendly, supportive work environment with regular team‑building activities.
- Employee discounts on food, drinks, and billiard usage.
- Paid leave and statutory holidays as per Indonesian labor law.
About Company
Our café and billiard lounge is a well‑established destination for both casual visitors and avid players. Located in a bustling district, we combine a modern coffee shop ambiance with a fully equipped billiard area, offering a unique social hub for friends, families, and professionals. We pride ourselves on delivering top‑notch service, high‑quality beverages, and a clean, comfortable space where guests can relax and enjoy their favorite pastime. By joining our team, you become part of a brand that values dedication, creativity, and a passion for hospitality.
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