Introduction
We are seeking enthusiastic and customer‑focused individuals to join our team as Crew Store staff at Mall AEON BSD City. This entry‑level position is ideal for candidates who are passionate about the food & beverage (F&B) industry and are eager to develop professional skills in a fast‑paced retail environment. The role offers a structured work schedule from Monday to Saturday, 08:00 – 17:00, and provides a solid foundation for a long‑term career in retail and hospitality.
Responsibilities
- Greet customers warmly, answer inquiries, and guide them through product selections in line with AEON’s brand standards.
- Maintain clean, organized, and well‑stocked store aisles, ensuring that all merchandise is displayed attractively.
- Process sales transactions accurately using the store’s point‑of‑sale (POS) system, handling cash, card, and digital payments.
- Assist in daily inventory checks, receive deliveries, and perform stock replenishment to avoid out‑of‑stock situations.
- Support food preparation and service areas by following health‑safety protocols, proper food handling, and hygiene guidelines.
- Collaborate with teammates and supervisors to meet sales targets, promotional initiatives, and seasonal campaigns.
- Identify and resolve customer concerns promptly, escalating complex issues to management when necessary.
- Participate in regular training sessions to stay updated on new product lines, promotional offers, and service techniques.
- Adhere to company policies regarding punctuality, dress code, and workplace conduct, presenting a professional appearance at all times.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Gender: Female (as specified by the hiring manager).
- Age: Open to candidates up to 30 years old (maximum 0 years indicated in the original posting is a placeholder).
- Prior experience in the F&B sector is highly preferred, though motivated newcomers may also be considered.
- Strong initiative, honesty, and a willingness to learn and grow within the company.
- Excellent interpersonal and communication skills, with a genuine interest in delivering superior customer service.
- Ability to work flexible shifts and be assigned to the designated store location in BSD City.
- Attractive personal presentation and adherence to the company’s grooming standards.
- Basic proficiency with store management systems or a willingness to undergo training on the AEON POS platform.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Comprehensive health insurance covering medical, dental, and vision care.
- Paid leave, including annual vacation, sick days, and public holidays.
- Opportunities for career advancement through internal promotion and professional development programs.
- Uniform allowance and regular uniform laundering services.
- Employee discounts on all AEON mall retailers and F&B outlets.
- Team‑building activities, recognition awards, and a supportive work culture.
About Company
AEON Mall BSD City is a premier shopping destination that blends international retail brands with local favorites, creating a vibrant community hub for millions of visitors each year. Our F&B division prides itself on offering diverse culinary experiences, from quick‑service counters to specialty cafés. As a member of the AEON family, you will work in a dynamic environment that values innovation, quality, and customer satisfaction. We invest heavily in employee training and empowerment, ensuring that every team member has the tools and knowledge to excel. Join us and become part of a forward‑thinking organization that is shaping the future of retail and hospitality in Indonesia.
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