Introduction
We are seeking a dedicated Professional Electric Bicycle Mechanic to join our growing team at Mitra Sejati. This role is pivotal in supporting the rapid expansion of electric mobility solutions across the region. The successful candidate will be responsible for diagnosing, repairing, and maintaining electric bicycles and motorbikes while delivering exceptional customer service. Whether you are a recent graduate with a passion for sustainable transportation or an experienced technician looking to advance your career, we welcome applicants of all genders who are eager to contribute to an innovative, fast‑moving environment.
Responsibilities
- Perform comprehensive inspections and diagnostics on electric bicycles and motorbikes, identifying issues with batteries, controllers, motors, and wiring.
- Execute repairs and component replacements, ensuring compliance with safety standards and manufacturer specifications.
- Maintain detailed service records using our digital management system, tracking parts used, labor hours, and customer feedback.
- Provide clear, courteous explanations of repair procedures and recommended maintenance to customers, enhancing their confidence in electric mobility.
- Collaborate with the parts department to manage inventory levels, order low‑stock components, and reduce downtime.
- Assist in the onboarding and training of new technicians, sharing best practices for troubleshooting and customer interaction.
- Operate the company’s pick‑up vehicle for on‑site service calls, delivering parts or performing field repairs as needed.
- Participate in regular technical training sessions to stay current with emerging electric vehicle technologies and industry trends.
- Work under pressure to meet daily repair targets while maintaining high quality and safety standards.
- Contribute ideas for process improvements, workshop layout optimization, and customer experience enhancements.
Requirements
- Minimum education: High School (SMA/SMK) or equivalent; preferably a diploma in Automotive Engineering or Electrical Engineering.
- At least 1 year of hands‑on experience in mechanical repair or customer service within the electric vehicle sector.
- Strong technical knowledge of electric bicycle components, battery management systems, motor control units, and basic circuitry.
- Excellent problem‑solving abilities, with a proven track record of accurate diagnosis and efficient repair.
- Personal attributes: honesty, responsibility, strong communication skills, and the ability to multitask between technical work and customer interaction.
- Capability to work both independently and as part of a collaborative team.
- Willingness to operate a company pick‑up truck; prior driving experience is a plus, and training will be provided if needed.
- Flexibility to be stationed at the Mitra Sejati branch in Blitar and to travel to satellite locations when required.
- Readiness to undergo technical training programs and adapt quickly to new tools and procedures.
- Ability to thrive in a high‑pressure environment, meeting repair targets without compromising quality.
Benefits
- Competitive base salary with performance‑based bonuses tied to repair productivity and customer satisfaction.
- Comprehensive health insurance covering medical, dental, and vision care for you and eligible dependents.
- Paid time off, including annual leave, sick days, and national holidays.
- Professional development opportunities, such as certification courses in electric vehicle technology and advanced diagnostics.
- Company‑provided uniform and safety equipment, as well as a fully equipped workshop.
- Access to a modern fleet of electric vehicles for personal use under a discounted employee program.
- Team‑building events, quarterly performance recognitions, and a supportive workplace culture focused on sustainability.
About Company
Mitra Sejati is a leading provider of eco‑friendly transportation solutions in Indonesia, specializing in the sale, service, and distribution of electric bicycles and motorbikes. With a strong commitment to reducing carbon emissions and promoting clean mobility, we have established a network of service centers across the country. Our Blitar branch serves as a strategic hub for the eastern region, offering cutting‑edge technology, skilled technicians, and a customer‑centric approach. Joining our team means becoming part of a forward‑thinking organization that values innovation, continuous learning, and community impact.
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