Introduction
Muphus Seafood is seeking enthusiastic and experienced restaurant crew members to join our fast‑growing outlet team. As a Crew Outlet, you will be the front‑line ambassador of our brand, ensuring that every guest receives prompt, friendly, and high‑quality service. This position is ideal for individuals who thrive in a dynamic, high‑energy environment and who are passionate about delivering memorable dining experiences in the seafood segment.
Responsibilities
- Prepare and organize all ingredients and supplies before service, ensuring freshness and compliance with food safety standards.
- Greet guests, take orders accurately, and provide menu recommendations with a focus on seafood specialties.
- Coordinate with the kitchen staff to deliver dishes in a timely manner while maintaining presentation quality.
- Handle cash registers, process payments, and manage end‑of‑day cash reconciliation.
- Maintain cleanliness and sanitation of the dining area, kitchen stations, and service equipment throughout the shift.
- Monitor inventory levels, report shortages, and assist in stock replenishment to avoid service interruptions.
- Respond promptly to guest feedback, resolve issues professionally, and follow up to ensure satisfaction.
- Support team members during peak periods by multitasking and adapting quickly to changing priorities.
- Adhere to all health, safety, and hygiene regulations, including proper handling of seafood to prevent cross‑contamination.
- Participate in regular training sessions and team meetings to continuously improve service standards.
Requirements
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Age: Up to 30 years old.
- Gender: Open to all genders.
- Experience: At least 1 year of experience in a restaurant or food‑service role, preferably in a seafood or fast‑casual environment.
- Key Skills:
- Strong communication and interpersonal abilities to work effectively with teammates and guests.
- Quick adaptability to shifting workloads, menu updates, and peak‑hour pressure.
- Team‑building mindset, contributing to a collaborative and supportive workplace culture.
- Basic knowledge of food safety practices and the ability to follow standard operating procedures.
- Work Schedule: Monday to Sunday, 11:00 AM – 11:00 PM (flexible shift rotations).
Benefits
- Competitive base salary with performance‑based incentives.
- Meal and uniform allowances.
- Comprehensive health insurance covering medical, dental, and vision care.
- Opportunities for career advancement within the Muphus Seafood group.
- Regular training programs on customer service, food safety, and leadership.
- Paid annual leave and statutory holidays.
- Employee discount on all menu items.
About Company
Muphus Seafood has established itself as a leading name in Indonesia’s casual dining sector, offering fresh, locally sourced seafood prepared with authentic regional flavors. With a commitment to quality, sustainability, and exceptional guest experiences, the brand continues to expand across major cities. Our outlets combine a welcoming atmosphere with efficient service, making us a preferred destination for families, tourists, and corporate groups alike. Join us and become part of a vibrant team dedicated to culinary excellence and hospitality innovation.
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