Introduction
We are a distinguished five‑star restaurant seeking enthusiastic and professional Waiters to join our dynamic front‑of‑house team. This role offers the chance to work in a high‑end dining environment where impeccable service, attention to detail, and a passion for hospitality are celebrated. Whether you are just starting your career in food and beverage or looking to advance within a premium establishment, we provide the training, support, and growth opportunities you need to excel.
Responsibilities
- Greet guests warmly, escort them to their tables, and present menus with thorough knowledge of daily specials.
- Take accurate food and beverage orders, promptly communicate them to the kitchen and bar, and ensure any special dietary requests are clearly noted.
- Serve dishes and drinks according to the restaurant’s standards, checking for guest satisfaction at each course.
- Maintain a clean and organized work station, including table settings, silverware, glassware, and side stations throughout the shift.
- Adhere strictly to food safety, hygiene, and all standard operating procedures (SOPs) to guarantee a safe dining experience.
- Handle guest inquiries, resolve minor complaints, and coordinate with management for any escalated issues.
- Process payments efficiently using POS systems, issue receipts, and ensure accurate cash handling.
- Collaborate with kitchen staff, bartenders, and fellow servers to ensure seamless service flow during both lunch and dinner service periods.
- Participate in pre‑shift briefings, post‑shift debriefs, and regular training sessions to continuously improve service quality.
- Assist with inventory checks, restocking of service items, and reporting of any equipment or supply shortages.
Requirements
- Minimum education: SMA/SMK or equivalent; a background in culinary arts (tata boga) is a strong advantage.
- Age: 30 years old or younger; open to all genders.
- Previous experience in F&B, especially in upscale or fine‑dining settings, is preferred but not mandatory.
- Strong communication skills in Bahasa Indonesia and basic English to interact with a diverse clientele.
- Professional demeanor, honesty, and the ability to follow established SOPs consistently.
- Flexibility to work full‑time shifts, including evenings, weekends, and holidays as required.
- Excellent teamwork orientation, with a willingness to learn and adapt quickly in a fast‑paced environment.
- Physical stamina to stand for extended periods and carry trays safely.
- Passion for delivering outstanding guest experiences and a keen eye for detail.
Benefits
- Competitive hourly wage plus performance‑based tips.
- Comprehensive health insurance coverage after a probationary period.
- Meal allowances and complimentary staff meals during shifts.
- Uniform provision and laundry service.
- Ongoing professional development, including barista and wine‑service training.
- Opportunities for career advancement into supervisory or management roles.
- Paid annual leave, sick leave, and public holiday benefits.
- Employee recognition programs and quarterly team‑building events.
About Company
Our restaurant is a landmark of culinary excellence, renowned for its elegant ambience, meticulously crafted menus, and world‑class service. Located in the heart of the city’s business district, we attract discerning local and international guests seeking a memorable dining experience. With a commitment to sustainability, we source premium ingredients from trusted local producers and maintain rigorous standards of quality and presentation. Joining our team means becoming part of a family that values integrity, creativity, and the art of hospitality.
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