Waiters – Tim Pelayanan Pelanggan

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Joglo Gajah Oling

Kabupaten Banyuwangi Jawa Timur Active until 19 May 2026
Rp 2.000.000 - Rp 4.500.000 FULL TIME

Introduction

We are seeking enthusiastic and dedicated Waiters to join our fast‑growing hospitality team in the Srono area. As a front‑line member of our service crew, you will play a vital role in delivering memorable dining experiences to our guests. This position is ideal for individuals who thrive in a dynamic, customer‑focused environment, possess a friendly demeanor, and are eager to grow their career in the food and beverage industry.

Responsibilities

  • Warmly greet guests upon arrival and escort them to their tables, ensuring a welcoming first impression.
  • Present menus, explain daily specials, and answer any questions about dishes or beverages with confidence.
  • Accurately take food and drink orders, relay them to the kitchen and bar staff, and confirm any special dietary requirements.
  • Serve meals and beverages promptly, maintaining proper presentation and adhering to food safety standards.
  • Monitor tables throughout the service, anticipate guests’ needs, and respond quickly to requests for refills, additional items, or assistance.
  • Handle payment transactions, process cash and card payments, and issue receipts while maintaining strict accuracy.
  • Maintain a clean and organized dining area, including setting and clearing tables, polishing cutlery, and ensuring that all service stations are well‑stocked.
  • Collaborate closely with kitchen staff, bartenders, and fellow servers to ensure smooth workflow and timely service.
  • Participate in pre‑shift briefings, post‑shift reports, and any ongoing training sessions to continually improve service quality.
  • Uphold the highest standards of hygiene, safety, and professionalism at all times.

Requirements

  • Minimum education: High School Diploma (SMA/SMK) or equivalent.
  • Age: 30 years or younger; applicants must be unmarried.
  • Residence: Must live in Srono or surrounding neighborhoods.
  • Gender: Open to all genders.
  • Prior experience in food and beverage service is a plus, but not required.
  • Strong desire to work and develop a career in hospitality.
  • Personal attributes: honesty, a bright smile, reliability, and a positive attitude.
  • Excellent communication skills and the ability to interact courteously with diverse guests.
  • Ability to work efficiently under pressure during peak hours.
  • Basic math skills for handling cash and processing orders.
  • Flexibility to work Monday through Saturday, 08:00 – 17:00.

Benefits

  • Competitive hourly wage with performance‑based incentives.
  • Meal allowances or complimentary staff meals during shifts.
  • Professional uniform and name badge provided.
  • Comprehensive on‑the‑job training and opportunities for career advancement.
  • Health and safety protocols that prioritize employee well‑being.
  • Paid sick leave and annual leave in accordance with local labor regulations.
  • Employee recognition programs that celebrate outstanding service.
  • Transportation allowance for staff residing in nearby districts.

About Company

Our establishment is a vibrant, family‑run restaurant and café located in the heart of Srono. With a reputation for serving authentic regional cuisine and a warm, inviting atmosphere, we attract both local patrons and visitors seeking a genuine culinary experience. We pride ourselves on delivering exceptional hospitality through attentive service, high‑quality food, and a commitment to community values. As we continue to expand, we are looking for dedicated team members who share our passion for excellence and who want to grow alongside a brand that values integrity, teamwork, and continuous improvement.

Interested in this position?

Take the next step in your career and apply for this role today.

Apply Now

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