Introduction
We are seeking a dedicated Koordinator Housekeeping Operasional to lead and streamline the daily cleaning and maintenance activities across our hospitality facilities. This pivotal role ensures that guest rooms, public areas, and back‑of‑house environments meet the highest standards of hygiene, safety, and presentation. The ideal candidate will combine practical housekeeping experience with strong organizational and leadership skills to drive efficiency, motivate a diverse team, and uphold our brand’s reputation for exceptional service.
Responsibilities
- Plan, schedule, and supervise daily housekeeping operations for multiple shifts, ensuring coverage from Monday through Saturday.
- Coordinate with front‑desk, maintenance, and food‑and‑beverage departments to align cleaning priorities with guest arrivals, events, and special requests.
- Conduct regular inspections of guest rooms, corridors, lobby, and service areas to verify compliance with cleanliness and safety standards.
- Develop and maintain inventory control of cleaning supplies, linen, and equipment, initiating re‑orders to prevent shortages.
- Train, mentor, and evaluate housekeeping staff, promoting best practices in sanitation, waste management, and eco‑friendly cleaning techniques.
- Implement and monitor adherence to occupational health and safety regulations, including proper handling of chemicals and personal protective equipment.
- Prepare operational reports, track key performance indicators such as room turnover time, guest satisfaction scores, and incident logs.
- Handle guest feedback related to cleanliness promptly, initiating corrective actions and follow‑up communications.
- Collaborate with senior management to develop annual budgeting, cost‑control measures, and continuous‑improvement initiatives.
- Ensure all housekeeping activities align with corporate brand standards and local regulatory requirements.
Requirements
- Minimum education: D3/D4 (Associate or Bachelor degree) – high school diploma also acceptable if combined with relevant certification.
- Age: maximum 30 years.
- Gender: Male.
- At least 1 year of proven experience in a similar housekeeping or facilities coordination role.
- Professional certification or training in housekeeping, hospitality management, or related field is a strong advantage.
- Ability to work flexible shifts, including early mornings, evenings, and weekends.
- Excellent communication skills in Bahasa Indonesia; English proficiency is a plus.
- Strong leadership qualities, with the ability to motivate a team and resolve conflicts.
- Attention to detail, problem‑solving mindset, and a proactive approach to service excellence.
- Basic computer literacy for reporting and inventory management.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Health insurance coverage for employee and eligible dependents.
- Paid annual leave, sick leave, and public holidays.
- Opportunities for professional development, including sponsored training and certification programs.
- Uniform and equipment provided, with regular maintenance support.
- Employee discount on hotel services, dining, and spa facilities.
- Transportation allowance or company‑provided shuttle service.
- Positive, teamwork‑focused work environment with clear career progression pathways.
About Company
Our company is a leading hospitality group renowned for delivering world‑class guest experiences across a portfolio of upscale hotels and resorts. With a commitment to sustainability, innovation, and employee empowerment, we continuously invest in technology and training to stay ahead in a competitive market. Joining our team means becoming part of a vibrant community that values integrity, excellence, and a genuine passion for hospitality.
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