Introduction
We are seeking a diligent Admin Channeling Bisnis to join our dynamic team in Rengat, Riau. This role is pivotal in managing the flow of business channeling orders, ensuring that every customer’s data is accurately captured, and that credit applications are processed efficiently. The successful candidate will act as a bridge between customers, the credit assessment team, and our field operations, guaranteeing smooth communication and timely order fulfillment. The position offers a stable work schedule from Monday to Saturday, 08:00 – 16:00, and provides a competitive compensation package with health and communication allowances.
Responsibilities
- Follow up on inbound orders received through the Business Channeling source, confirming receipt and next steps.
- Collect, verify, and enter complete consumer and financing object data into the ACCTION system.
- Process credit applications according to RAC (Risk Assessment Committee) results or consumer grading, ensuring compliance with internal policies.
- Communicate credit approval decisions to customers promptly and professionally.
- Coordinate the dispatch of survey orders to the Survey Operations Center (SOC) and track their progress.
- Liaise with the Sales Hub Coordinator (SHC) to align on pending consumer orders and resolve any issues.
- Maintain accurate data entry records and uphold data integrity across all system platforms.
- Support the documentation and archiving of physical and digital records, ensuring they are readily accessible for audits.
- Assist in continuous improvement initiatives by providing feedback on workflow bottlenecks and suggesting process enhancements.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Maximum age: 30 years (though we value capability over age).
- At least 1 year of relevant administrative or customer‑service experience, preferably in finance or loan processing.
- Proficiency with computers and familiarity with data‑entry systems; experience with ACCTION or similar platforms is a plus.
- Strong attention to detail, high integrity, and the ability to handle confidential information responsibly.
- Excellent communication skills, both written and verbal, to interact with customers, internal teams, and external partners.
- Ability to work independently while also thriving in a collaborative team environment.
- Basic understanding of credit assessment terminology such as RAC and consumer grading is advantageous.
Benefits
- Competitive basic salary.
- Health allowance to support medical expenses.
- Holiday bonus (Bantuan Hari Raya) for religious and cultural celebrations.
- Communication allowance to cover phone and internet costs.
- Stable Monday‑Saturday work schedule (08:00‑16:00), providing work‑life balance.
- Opportunities for professional development and career progression within the organization.
About Company
Our company is a leading player in the Indonesian financial services sector, specializing in consumer financing solutions that empower individuals and small businesses across the archipelago. With a strong commitment to digital transformation, we leverage cutting‑edge platforms to streamline loan origination, credit assessment, and repayment processes. Our culture emphasizes integrity, customer‑centricity, and continuous improvement. By joining our team, you become part of a forward‑thinking organization that values each employee’s contribution and offers a supportive environment for growth and innovation.
Interested in this position?
Take the next step in your career and apply for this role today.
Apply Now