Introduction
We are seeking a motivated Staf Service dan Dapur to join our newly opening outlet at Lombok Epicentrum Mall in Mataram. This position plays a vital role in delivering high‑quality food service and maintaining a clean, efficient kitchen environment. As part of a dynamic F&B team, you will gain hands‑on experience in a fast‑paced restaurant setting while contributing to the overall guest experience.
Responsibilities
- Prepare and plate menu items according to standardized recipes, ensuring consistency in taste and presentation.
- Assist senior chefs with cooking, seasoning, and garnishing dishes during peak service periods.
- Maintain strict hygiene and food safety standards, including proper storage, labeling, and temperature control.
- Clean and sanitize workstations, equipment, and kitchen tools on a regular basis.
- Support front‑of‑house staff by delivering orders promptly and handling special guest requests with professionalism.
- Operate kitchen machinery such as grills, fryers, ovens, and slicers safely and efficiently.
- Monitor inventory levels, report low stock, and assist with basic stock rotation.
- Participate in daily briefings, sharing feedback and suggestions for menu improvement or operational efficiency.
- Adhere to shift schedules, including weekends, holidays, and occasional overtime as required by business needs.
- Engage positively with customers when interacting at the service counter, providing courteous assistance and answering menu‑related inquiries.
Requirements
- Minimum education: SMA/SMK or equivalent; fresh graduates are welcome to apply.
- At least 18 years of age; no upper age limit.
- Minimum one (1) year of experience in a reputable F&B or restaurant environment is preferred, though not mandatory.
- Demonstrated ability to follow cleanliness and hygiene standards rigorously.
- Strong communication skills and a customer‑oriented attitude.
- Professional appearance and the ability to work collaboratively in a team.
- Flexibility to work rotating shifts, weekends, and public holidays.
- Basic knowledge of kitchen equipment operation and food preparation techniques.
- Ability to stand for extended periods and lift moderate weights typical of kitchen duties.
Benefits
- Competitive base salary with performance‑based bonuses.
- Opportunities for career development and advancement within the organization.
- Access to a network of F&B professionals through our Worker Connection program.
- Comprehensive training on food safety, service standards, and culinary techniques.
- Employee discounts at all company‑owned outlets.
- Health and safety insurance coverage.
- Paid time off and holiday compensation in accordance with local labor laws.
About Company
Our company is a leading player in the Indonesian hospitality sector, known for delivering memorable dining experiences across multiple locations. With a focus on quality, innovation, and community, we continuously invest in our people, providing them with the tools and environment needed to excel. The new store at Lombok Epicentrum Mall marks our commitment to expanding our footprint in the vibrant tourism hub of Mataram, offering both locals and visitors a taste of exceptional service and culinary excellence.
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