Introduction
We are seeking a dynamic Manager of Recreation and Leisure Services to join our hospitality team at a leading Accor property. This role is ideal for motivated individuals who are passionate about creating memorable guest experiences, fostering staff development, and contributing to sustainability initiatives. The successful candidate will oversee all recreational and leisure activities, ensuring they align with Accor’s global standards of excellence.
Responsibilities
- Plan, develop, and execute a comprehensive portfolio of leisure programs, including fitness classes, sports tournaments, cultural events, and family‑friendly activities.
- Lead, coach, and schedule a multidisciplinary team of recreation staff, ensuring high levels of customer service and professional growth.
- Manage the budget for the recreation department, controlling costs while maximizing revenue through program fees, partnerships, and ancillary services.
- Maintain safety and compliance standards for all facilities, conducting regular risk assessments and ensuring equipment is well‑maintained.
- Collaborate with the marketing team to promote programs, increase participation, and enhance the property’s brand reputation.
- Develop and nurture relationships with local community groups, sports clubs, and educational institutions to broaden program reach.
- Drive Accor’s Corporate Social Responsibility (CSR) and Environmental, Social, and Governance (ESG) initiatives by integrating sustainable practices into recreational offerings.
- Analyze guest feedback and performance metrics to continuously improve program quality and guest satisfaction.
- Ensure all activities adhere to Accor’s global standards, brand guidelines, and local regulatory requirements.
- Prepare regular reports for senior management on program performance, staffing needs, and financial results.
Requirements
- Minimum education: D3/D4 (Associate or Bachelor’s degree) in Hospitality, Recreation Management, Sports Science, or a related field.
- Open to candidates of any gender; inclusive hiring practices are embraced.
- Strong customer‑service orientation with proven ability to serve diverse guest profiles.
- Excellent communication, leadership, and problem‑solving skills.
- Experience in managing leisure or recreational programs is preferred, but fresh talent with a passion for the industry is welcomed.
- Proficiency in Indonesian (Bahasa Indonesia) and basic English to interact with international guests.
- Flexibility to work Monday through Saturday, 08:00 – 17:00, with occasional evenings or weekends for special events.
- Demonstrated commitment to sustainability, community engagement, and ESG principles.
Benefits
- Exclusive employee discounted rates at Accor hotels worldwide, allowing you and your family to travel affordably.
- Access to Accor’s extensive learning and development programs, including leadership academies, e‑learning modules, and mentorship opportunities.
- Clear career progression pathways within the property and across Accor’s global network of hotels and resorts.
- Participation in CSR and ESG projects that make a tangible difference in the local community and environment.
- Competitive salary package with performance‑based bonuses.
- Comprehensive health and wellness benefits, including medical insurance, wellness allowances, and on‑site fitness facilities.
- Paid annual leave, sick leave, and statutory holidays in accordance with Indonesian labor law.
About Company
Accor is a world‑leading hospitality group with more than 5,200 hotels and resorts in over 110 countries. Renowned for its commitment to innovation, sustainability, and guest‑centric service, Accor offers a vibrant work environment that encourages creativity, diversity, and continuous learning. By joining our team, you become part of a global family that values social responsibility, environmental stewardship, and the well‑being of both guests and employees.
Interested in this position?
Take the next step in your career and apply for this role today.
Apply Now