Introduction
We are seeking a dynamic Account Officer – Layanan Klien Berbahasa Banjar to join our growing banking team. This role focuses on delivering high‑quality service to Banjar‑speaking clients, building new relationships, and supporting existing customers with a full suite of banking products. The ideal candidate will combine a solid foundation in banking or financing marketing with strong interpersonal skills, a results‑driven mindset, and the ability to travel independently using a personal vehicle. The position is full‑time, Monday through Saturday, with regular hours from 08:00 to 17:00.
Responsibilities
- Identify, approach, and establish relationships with prospective customers in the Banjar‑speaking market.
- Promote and sell a range of banking products, including savings accounts, credit facilities, and term deposits.
- Conduct thorough credit‑worthiness assessments and feasibility surveys for potential borrowers.
- Maintain and deepen relationships with existing clients, ensuring high satisfaction and repeat business.
- Monitor loan repayment schedules, follow up on overdue payments, and coordinate with the collections team to ensure timely settlements.
- Prepare regular reports on sales performance, pipeline development, and market feedback for senior management.
- Collaborate with marketing, product, and risk departments to tailor solutions that meet local client needs.
- Participate in community events and financial education workshops to enhance the bank’s visibility and reputation.
Requirements
- Male or female, maximum age of 35 years.
- Minimum education: D3 or equivalent; high school (SMA/SMK) is acceptable for entry‑level candidates.
- Prior experience in banking marketing or financing sales is preferred, though strong motivation and learning agility are valued.
- Excellent communication, negotiation, and interpersonal abilities, especially in the Banjar language.
- Own a reliable personal vehicle and hold a valid SIM C/A (motorcycle or car license).
- Target‑oriented, honest, responsible, and capable of working independently under minimal supervision.
- Proficient in basic computer applications (MS Office, CRM tools) and comfortable using digital banking platforms.
Benefits
- Competitive base salary with performance‑based incentives and commissions.
- Comprehensive health insurance covering medical, dental, and vision care.
- Transportation allowance or fuel reimbursement for business travel.
- Professional development programs, including sales training, financial product certification, and leadership workshops.
- Generous annual leave, public holidays, and additional days off for community service.
- Retirement savings plan (DPK) with employer matching contributions.
- Employee assistance program providing counseling and wellness resources.
- Opportunity to advance within a reputable regional bank with a strong commitment to inclusive finance.
About Company
Our client is a leading regional bank that has been serving the Indonesian market for over three decades. With a mission to promote financial inclusion, the bank offers a broad portfolio of products designed for individuals, small‑medium enterprises, and community organizations. The organization prides itself on a culture of integrity, innovation, and customer‑centricity, fostering an environment where employees can grow their careers while making a tangible impact on the communities they serve. By joining our team, you will become part of a forward‑thinking institution that values diversity, invests in employee development, and continuously adapts to the evolving needs of its customers.
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