Introduction
We are seeking enthusiastic and reliable individuals to join our Operational Aviation Team as front‑line staff in a dynamic food‑and‑beverage (F&B) environment that supports airline catering and airport hospitality services. This position offers a unique opportunity to gain hands‑on experience in multiple roles—cashier, waiter, and barista—while working within a fast‑paced, customer‑focused setting. Candidates will be part of a collaborative team that values honesty, precision, and a strong service mindset.
Responsibilities
- Operate the point‑of‑sale (POS) system efficiently, handling cash, credit, and digital payments with accuracy.
- Serve guests as a waiter, ensuring timely delivery of orders, answering menu questions, and providing personalized service.
- Prepare coffee and specialty beverages to company standards, maintaining cleanliness of the barista station.
- Maintain inventory levels for food, beverages, and supplies; perform regular stock checks and report discrepancies.
- Collaborate with kitchen staff to coordinate order flow, ensuring that meals are prepared and presented on schedule.
- Adhere to health, safety, and sanitation protocols, including proper food handling, equipment cleaning, and waste management.
- Participate in daily briefings and shift handovers, communicating any operational issues or guest feedback.
- Support promotional activities, upselling menu items, and informing guests of special offers.
- Assist in training new team members, sharing best practices for customer interaction and operational efficiency.
- Contribute to a positive workplace culture by demonstrating teamwork, flexibility, and a willingness to rotate between positions as needed.
Requirements
- Age: 18‑28 years.
- Gender: Female (preference for female candidates, but all qualified applicants are encouraged to apply).
- Education: Open to all educational levels; a high school diploma or equivalent is sufficient.
- Experience: Prior experience in the F&B sector is highly valued, though newcomers with a strong willingness to learn are welcome.
- Key traits: Honesty, meticulous attention to detail, and the ability to work effectively in a team environment.
- Availability: Must be able to work a rotating schedule, including Monday through Saturday, 08:00 – 17:00, and should not be concurrently enrolled in college or employed elsewhere.
- Skills: Familiarity with retail management systems, basic math for cash handling, and good communication abilities in Bahasa Indonesia (additional language skills are a plus).
Benefits
- Competitive hourly wage with performance‑based incentives.
- Meal allowances and complimentary staff meals during shifts.
- Transportation reimbursement or shuttle service to the airport campus.
- Comprehensive on‑the‑job training, including barista certification and customer‑service workshops.
- Opportunities for career advancement into supervisory or specialized roles within the aviation catering division.
- Health and safety insurance coverage, including medical and accidental benefits.
- Employee recognition programs and quarterly team‑building events.
About Company
Our company is a leading provider of in‑flight catering and airport hospitality solutions, serving major airlines and travelers across the region. With a focus on quality, safety, and innovative service delivery, we operate state‑of‑the‑art kitchens, retail outlets, and lounge facilities that adhere to international aviation standards. We pride ourselves on creating a supportive work environment where staff can develop versatile skill sets, embrace multicultural interactions, and contribute to the seamless travel experience of thousands of passengers each day.
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