Introduction
Amartha, a leading fintech platform dedicated to empowering micro‑entrepreneurs across Indonesia, is seeking enthusiastic and driven individuals to join our field team in the Purwakarta – Poin Bojong area. The role of Business Partner Staff (Lapangan) offers a unique opportunity to directly impact the financial inclusion of households by facilitating access to capital, providing economic counseling, and ensuring timely loan repayments. This position is ideal for recent graduates or motivated professionals who thrive in a dynamic, community‑focused environment and are ready to work hands‑on in the field every day.
Responsibilities
- Identify and engage potential borrowers within the local community, presenting Amartha’s loan programs and encouraging participation.
- Conduct thorough household economic assessments, offering personalized financial guidance to help clients improve income stability and business growth.
- Perform on‑site surveys and feasibility analyses of loan applications, ensuring compliance with Amartha’s underwriting policies, risk criteria, and documentation standards.
- Maintain accurate records of client interactions, survey results, and loan status updates in the company’s digital system.
- Manage the end‑to‑end collection process, contacting borrowers, negotiating repayment plans, and reporting delinquency trends to the supervisory team.
- Collaborate closely with internal credit analysts, product managers, and regional supervisors to streamline the loan approval workflow.
- Participate in community outreach events, workshops, and financial literacy sessions to strengthen Amartha’s brand presence.
- Utilize personal transportation to travel across the assigned territory, ensuring timely coverage of all scheduled visits.
- Provide regular feedback to the headquarters regarding market conditions, client needs, and potential areas for product improvement.
Requirements
- Minimum education: High School Diploma (SMA/SMK) or equivalent.
- Age range: 18‑30 years (maximum 33 years for special cases).
- All genders are welcome; women are given preference.
- Possession of a valid driver’s license and personal vehicle for field mobility.
- Strong personal integrity, honesty, attention to detail, and disciplined work ethic.
- Excellent communication skills, both verbal and written, with the ability to build trust quickly.
- Resilience and toughness to handle challenging field conditions and diverse client personalities.
- Basic digital literacy; familiarity with mobile data entry and CRM tools is a plus.
- No prior experience required; however, any background in sales, community development, or micro‑finance will be considered an advantage.
Benefits
- Competitive base salary starting from IDR 3.5 million per month, plus performance‑based incentives.
- Annual Holiday Allowance (THR) and periodic bonus schemes.
- Clear career progression path with opportunities to advance to team leader or supervisory roles.
- Potential conversion to permanent employment after a probationary period.
- Employee loan program with preferential rates to support personal financial needs.
- Continuous learning and development programs, including workshops, certifications, and mentorship.
- Company‑provided mess (housing) to ensure safe and convenient accommodation near the work area.
- Comprehensive health and wellness benefits, including medical insurance coverage.
- Access to Amartha’s internal knowledge base and networking events with industry experts.
About Company
Founded in 2010, Amartha has become Indonesia’s premier peer‑to‑peer (P2P) lending platform, connecting socially‑responsible investors with micro‑entrepreneurs who lack access to traditional banking services. By leveraging technology, data analytics, and a deep understanding of local market dynamics, Amartha offers affordable capital to small‑scale producers, traders, and service providers, driving inclusive economic growth across urban and rural regions. The company prides itself on a mission‑driven culture, encouraging employees to make a tangible difference in the lives of millions while building a sustainable financial ecosystem. Join Amartha to be part of a forward‑thinking team that values innovation, community impact, and personal development.
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