Introduction
We are seeking a dynamic and versatile professional to join our team as Direktur Penjualan, Front Desk Agent, and Maintenance Coordinator (DW). This unique hybrid role blends strategic sales leadership, frontline customer service, and facilities oversight, offering an exciting opportunity for candidates who thrive in fast‑paced environments and enjoy wearing multiple hats. The successful applicant will be instrumental in driving revenue growth, ensuring an exceptional guest experience, and maintaining a safe, efficient workplace.
Responsibilities
- Sales Leadership: Develop and execute comprehensive sales strategies, identify new market segments, and lead a team of sales representatives to meet and exceed quarterly targets.
- Client Relationship Management: Build long‑term relationships with key accounts, conduct regular business reviews, and negotiate contracts that align with company objectives.
- Front Desk Operations: Oversee daily front desk activities, greet visitors, manage check‑in/check‑out procedures, and ensure all inquiries are handled promptly and courteously.
- Team Coordination: Train and mentor front desk staff, set performance standards, and conduct regular coaching sessions to improve service quality.
- Maintenance Supervision: Schedule routine inspections, coordinate repairs, and manage third‑party vendors to keep facilities in optimal condition.
- Budget Management: Prepare and monitor budgets for sales initiatives, front desk supplies, and maintenance expenses, ensuring cost‑effective operations.
- Reporting & Analytics: Generate weekly and monthly performance reports, track key performance indicators (KPIs), and present insights to senior management.
- Compliance & Safety: Enforce health, safety, and security protocols, conduct risk assessments, and ensure the workplace meets all regulatory standards.
- Problem Solving Under Pressure: Respond swiftly to unexpected challenges, such as high‑volume guest traffic or urgent maintenance issues, while maintaining composure and professionalism.
Requirements
- Minimum education: High school diploma (SMA/SMK) or equivalent.
- Open to candidates of any gender.
- Proven experience in at least one of the core areas—sales, front desk/customer service, or facilities maintenance.
- Strong communication skills; able to convey ideas clearly to internal teams and external partners.
- Demonstrated honesty, accountability, and a strong work ethic.
- Ability to collaborate effectively in both team settings and independent tasks.
- Resilience to work under pressure and meet tight deadlines.
- Basic computer literacy and familiarity with CRM, reservation, and maintenance management software.
- Flexibility to work Monday through Saturday, 08:00 – 17:00.
Benefits
- Competitive salary with performance‑based bonuses tied to sales achievements.
- Comprehensive health insurance covering medical, dental, and vision.
- Paid annual leave, sick days, and public holidays.
- Professional development stipend for certifications, workshops, or industry conferences.
- Opportunities for career progression across sales, hospitality, or facilities management tracks.
- Employee assistance program and wellness initiatives.
- Modern office environment equipped with ergonomic workstations and breakout areas.
About Company
DW Enterprises is a rapidly expanding organization operating in the hospitality and services sector. With a commitment to excellence, we deliver tailored solutions that combine innovative sales approaches, top‑tier guest experiences, and reliable facility management. Our culture emphasizes integrity, teamwork, and continuous improvement, fostering an environment where employees are empowered to grow and make a meaningful impact. Join us and become part of a forward‑thinking team that values your diverse skill set and encourages you to shape the future of our business.
Interested in this position?
Take the next step in your career and apply for this role today.
Apply Now