Introduction
We are seeking a proactive HR Officer – Recruitment & Employee Relations to join our dynamic team at a leading international hotel chain. This role is pivotal in attracting top talent, fostering a positive workplace culture, and ensuring seamless employee experiences across all levels. The successful candidate will work Monday to Saturday, from 08:00 to 17:00, and will report directly to the HR Manager.
Responsibilities
- Manage end‑to‑end recruitment processes for hotel operations, including job posting, candidate screening, interviewing, and offer negotiation.
- Coordinate onboarding activities, ensuring new hires receive proper orientation, documentation, and training resources.
- Serve as the primary point of contact for employee relations issues, mediating conflicts and facilitating effective resolution.
- Maintain up‑to‑date employee records within the HR Management System (HRMS) and ensure compliance with local labor regulations.
- Assist in the development and implementation of performance appraisal cycles, providing guidance to managers and staff.
- Collaborate with department heads to identify workforce planning needs and create talent pipelines for future growth.
- Support the design and delivery of training programs that enhance skill development, customer service excellence, and leadership capabilities.
- Prepare regular HR reports and analytics on turnover, recruitment metrics, and employee engagement for senior leadership.
- Promote the hotel’s employer brand through social media, career fairs, and partnerships with hospitality schools.
- Uphold the highest standards of confidentiality, professionalism, and ethical conduct in all HR activities.
Requirements
- Minimum education: SMA/SMK or equivalent.
- At least 1 year of relevant experience in a similar HR role within an international chain hotel.
- Strong interpersonal, leadership, and communication skills.
- Fluent verbal and written English; additional language proficiency is a plus.
- Demonstrated integrity, a positive attitude, and a team‑oriented mindset.
- Excellent organizational discipline, a well‑groomed appearance, and a natural learning agility.
- Ability to work under target‑driven pressure and meet tight deadlines.
- Immediate availability to join the team.
- Familiarity with HR Management Systems (HRMS) and basic knowledge of labor law.
Benefits
- Competitive salary package with performance‑based incentives.
- Comprehensive health insurance covering medical, dental, and vision.
- Meal allowance and employee discount on hotel services.
- Opportunities for professional development, certification courses, and career progression within a global brand.
- Paid annual leave, sick leave, and public holidays in accordance with local regulations.
- Uniform provision and grooming allowance.
- Access to employee wellness programs, including gym facilities and mental‑health support.
- Dynamic multicultural work environment that encourages innovation and collaboration.
About Company
Our client is a world‑renowned hospitality group operating over 200 luxury properties across Asia, Europe, and the Americas. With a strong commitment to delivering unforgettable guest experiences, the brand emphasizes exceptional service, sustainability, and continuous employee development. The organization prides itself on a vibrant culture that celebrates diversity, encourages creativity, and rewards excellence. Joining this team means becoming part of a global network of hospitality professionals dedicated to setting industry standards and creating lasting memories for guests worldwide.
Interested in this position?
Take the next step in your career and apply for this role today.
Apply Now