Introduction
The Officer Pemasaran Kredit (Credit Marketing Officer) is a pivotal role based in Cikupa, serving the greater Jabodetabek Selatan region. As a front‑line representative of a leading multifinance institution, you will bridge the gap between our financial products and both existing and prospective customers. This position offers a dynamic work environment where you will engage with dealers, private consumers, and distribution channels to drive loan applications, support credit decisions, and ultimately contribute to the company’s growth in the highly competitive Indonesian financing market.
Responsibilities
- Promote and sell the company’s credit and financing products to existing customers as well as new prospects, ensuring clear communication of benefits and terms.
- Generate orders through various distribution channels, collect initial customer data, and perform thorough verification of documentation required for loan applications.
- Prepare and submit complete credit applications, coordinating with internal underwriting teams to accelerate processing times.
- Monitor the progress of each application, provide regular status updates to dealers and customers, and convey final credit decisions in a timely manner.
- Inform borrowers about repayment schedules, due dates, payment locations, and any other critical information that ensures smooth loan servicing.
- Maintain accurate records in the CRM system, track key performance indicators, and report weekly on sales pipeline health.
- Collaborate with the marketing department to develop targeted campaigns, promotional events, and educational workshops that raise product awareness.
- Conduct market research to identify emerging trends, competitor offerings, and customer needs, feeding insights back to product development teams.
- Adhere to the company’s compliance standards, ensuring all transactions meet regulatory and internal policy requirements.
Requirements
- Education: Minimum Diploma (D3) – candidates with a high school (SMA/SMK) background are also considered if they demonstrate strong aptitude.
- Age: Maximum 29 years at the time of application.
- Gender: Open to all genders.
- Transportation: Own a personal vehicle and possess a valid SIM C (motorcycle license) for field visits.
- Knowledge: Solid understanding of multifinance business processes, credit assessment, and loan servicing.
- Experience: Prior experience in sales or marketing is a plus, especially within financial services or automotive financing.
- Skills: Excellent communication and negotiation abilities, strong analytical mindset, and proficiency in using CRM and Microsoft Office tools.
- Work Schedule: Monday to Saturday, 08:00 – 16:00, with flexibility to attend occasional customer events outside regular hours.
Benefits
- Competitive base salary with performance‑based incentives and commission structure.
- Health insurance covering medical, dental, and vision expenses for the employee and immediate family.
- Transport allowance or fuel reimbursement to support field activities.
- Professional development budget for training, certifications, and industry seminars.
- Paid annual leave, national holidays, and additional days off for company‑wide events.
- Opportunity for career progression into senior sales, branch management, or product specialist roles.
- Dynamic and inclusive workplace culture that values teamwork, integrity, and customer‑centricity.
About Company
Our client is a leading multifinance provider in Indonesia, specializing in consumer loans, vehicle financing, and equipment leasing. With a robust portfolio spanning more than two decades, the company has built a reputation for delivering flexible, affordable credit solutions to individuals and small‑medium enterprises across the archipelago. Leveraging a nationwide dealer network and cutting‑edge digital platforms, the organization continuously innovates to meet evolving market demands while maintaining strict compliance with OJK regulations. Joining the team means becoming part of a forward‑thinking organization that invests in its people, embraces technology, and strives to empower Indonesians to achieve their financial aspirations.
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