Introduction
The Officer Remedial (Collection) position based in Kutacane is a critical role within our multifinance organization, focusing on the effective recovery of overdue accounts receivable (A/R). This full‑time role offers a dynamic work environment where you will interact directly with clients, support branch operations, and contribute to the company’s financial health by ensuring timely collections.
Working Monday through Saturday from 08:00 to 17:00, you will be stationed at a location that matches your domicile, providing flexibility while maintaining a strong presence in the local market. This position is ideal for individuals who are goal‑oriented, possess strong interpersonal skills, and have a keen eye for detail.
Responsibilities
- Manage and oversee the entire A/R overdue collection process, ensuring all actions are completed within agreed timelines.
- Conduct on‑site visits to customers for direct collection negotiations, maintaining professionalism and empathy.
- Assist branch managers in handling problematic partners, providing actionable recommendations to mitigate risk.
- Achieve and exceed monthly and quarterly collection targets set by senior management.
- Prepare and submit accurate collection reports, highlighting trends, successes, and areas needing improvement.
- Collaborate with credit and underwriting teams to verify the validity of disputed claims and resolve discrepancies.
- Maintain up‑to‑date knowledge of multifinance regulations and internal policies to ensure compliance.
- Provide coaching and mentorship to junior collection staff, fostering a culture of continuous improvement.
Requirements
- Minimum education: D3/D4 (or S1) in any field; recent graduates are welcome.
- At least 1 year of experience in collections, credit monitoring, or related financial roles (experience is a strong advantage).
- Age limit: maximum 29‑30 years.
- Strong understanding of multifinance business processes and a results‑driven mindset.
- Excellent interpersonal and communication skills, with proven negotiation abilities.
- High integrity, resilience, meticulous attention to detail, and honesty.
- Proficiency in credit monitoring, debt recovery procedures, and effective customer communication.
- Male candidates (as specified in the original posting).
- Willingness to work in the assigned domicile area and travel locally for customer visits.
Benefits
- Competitive salary with performance‑based bonuses tied to collection targets.
- Health insurance coverage for you and eligible dependents.
- Paid annual leave, sick leave, and public holiday entitlements.
- Professional development programs, including training on negotiation techniques and financial regulations.
- Opportunities for career advancement within a growing multifinance group.
- Transportation allowance for field visits and a company‑provided mobile device.
- Employee assistance program and regular team‑building activities.
About Company
We are a leading multifinance institution in Indonesia, offering a wide range of credit products to individuals and small‑to‑medium enterprises. Our mission is to provide accessible financing while maintaining responsible lending practices. With a strong commitment to innovation, we leverage digital tools to streamline credit assessment, disbursement, and collection processes.
Our corporate culture emphasizes integrity, collaboration, and continuous learning. Employees are encouraged to take initiative, share ideas, and develop expertise in the financial sector. By joining our team, you will be part of a forward‑looking organization that values both customer satisfaction and employee growth.
Interested in this position?
Take the next step in your career and apply for this role today.
Apply Now