Introduction
We are a dynamic financial services firm that specializes in business channeling solutions for small and medium‑sized enterprises. Our mission is to simplify financing pathways, enabling entrepreneurs to obtain credit quickly and securely through a seamless digital platform. To support our growing client base, we are seeking a meticulous Pengelola Administrasi Bisnis Channeling who will act as the backbone of our order processing and credit administration teams.
The ideal candidate will thrive in a fast‑paced environment, possess strong attention to detail, and demonstrate excellent communication skills when interacting with both internal stakeholders and customers.
Responsibilities
- Follow up on incoming orders sourced from the Business Channeling platform, ensuring timely acknowledgment and processing.
- Collect, verify, and upload complete consumer and financing‑object data into the ACCTION system, maintaining data integrity and compliance with internal standards.
- Enter order information received via the DicicilAja portal into ACCTION, guaranteeing accurate reflection of every transaction.
- Review credit applications against RAC (Risk Assessment Criteria) and consumer grading outcomes, then process approvals or rejections accordingly.
- Communicate credit decisions to applicants, providing clear explanations of approval status, next steps, and any required documentation.
- Dispatch survey orders to the Survey Operations Center (SOC) for on‑site verification of collateral and borrower information.
- Coordinate closely with the Service Help Center (SHC) to track the progress of each consumer order and resolve any outstanding issues.
- Exercise authority to enter and update customer data, process credit applications based on RAC/Grading results, and issue official credit approval notifications.
- Maintain a well‑organized digital archive of all transaction records, ensuring easy retrieval for audits or regulatory reviews.
Requirements
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Age: Up to 30 years old.
- Gender: Open to all genders.
- Experience: No prior experience required; fresh graduates with strong analytical aptitude are encouraged to apply.
- Key Skills:
- High accuracy and meticulousness in data entry.
- Proficiency with digital and electronic archiving tools.
- Strong analytical abilities to assess credit information.
- Effective communication and customer service orientation.
- Capability to manage both electronic and physical document storage.
- Personal Attributes: Reliable, organized, able to work independently yet collaborate well within cross‑functional teams.
Benefits
- Competitive base salary.
- Comprehensive health allowance.
- Annual religious holiday (Hari Raya) bonus.
- Communication allowance to support mobile and internet expenses.
- Opportunities for professional development and internal training programs.
- Stable work schedule: Monday to Saturday, 08:00 – 16:00.
About Company
Our company has been a trusted partner in the Indonesian financial ecosystem for over a decade, offering innovative credit solutions that empower businesses across various sectors. With a robust digital infrastructure and a customer‑centric culture, we continuously invest in technology and talent to stay ahead of market demands. Joining our team means becoming part of a collaborative environment where every employee contributes to the collective goal of financial inclusion and growth.
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