Introduction
We are seeking a dynamic and reliable Penjaga Stand Penjualan dan Layanan Pelanggan to join our growing retail team. This role is the front‑line representative of our brand, responsible for managing a sales booth, engaging customers, and ensuring a smooth, pleasant shopping experience. The ideal candidate is energetic, possesses strong communication skills, and can thrive in a fast‑paced, shift‑based environment.
Responsibilities
- Maintain the appearance and organization of the sales stand, ensuring products are displayed attractively and stocked appropriately.
- Greet every customer with a friendly smile, provide product information, and answer inquiries promptly.
- Process sales transactions accurately using the point‑of‑sale system, handling cash, card, and digital payments.
- Monitor inventory levels, report low stock, and coordinate with the warehouse for replenishment.
- Handle basic after‑sales service, such as returns, exchanges, and warranty claims, following company policies.
- Assist in promotional activities, including product demonstrations, sampling, and the distribution of marketing materials.
- Maintain a clean and safe work area, adhering to health and safety guidelines.
- Collaborate with team members and supervisors to meet daily sales targets and improve overall customer satisfaction.
- Provide feedback on customer preferences and market trends to help shape future product offerings.
- Participate in regular shift handovers, documenting any issues or important information for the next shift.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Open to all genders; both male and female candidates are encouraged to apply.
- Age limit: up to 30 years old (flexible based on experience).
- No prior experience required, but a willingness to learn quickly is essential.
- Possession of a personal vehicle for commuting to and from the stand.
- Excellent communication skills and the ability to convey information clearly.
- Honesty, punctuality, and a strong sense of responsibility.
- Ability to work both independently and as part of a team.
- Flexibility to work a rotating shift schedule, Monday through Saturday, 08:00–17:00.
- Basic proficiency with store management systems and point‑of‑sale software.
Benefits
- Competitive base salary with performance‑based incentives.
- Transportation allowance or mileage reimbursement for those using personal vehicles.
- Meals and refreshments provided during shift hours.
- Comprehensive training program covering product knowledge, sales techniques, and customer service excellence.
- Opportunities for career advancement within our expanding retail network.
- Health and safety insurance coverage.
- Employee discount on all company merchandise.
- Paid leave and holiday entitlements in accordance with Indonesian labor law.
About Company
Our company is a leading retailer in the consumer goods sector, operating a network of vibrant sales stands across major cities. We pride ourselves on delivering high‑quality products at affordable prices while creating memorable experiences for our customers. With a commitment to innovation, sustainability, and community involvement, we continuously seek talented individuals who share our passion for service excellence. Join us and become part of a forward‑thinking organization that values each employee’s contribution and fosters a supportive, collaborative work environment.
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