Introduction
We are seeking a dynamic and customer‑focused Counter Sales Officer to join our bustling retail environment. This front‑line position is ideal for a professional who presents herself with confidence, possesses strong digital communication skills, and enjoys interacting with a diverse clientele. As the face of the store, you will play a pivotal role in driving sales, enhancing brand visibility, and ensuring every customer leaves with a positive impression.
Responsibilities
- Greet customers warmly, assess their needs, and provide tailored product recommendations.
- Process sales transactions accurately using point‑of‑sale (POS) systems and handle cash, credit, and electronic payments.
- Maintain an organized and attractive sales counter, ensuring product displays are stocked and visually appealing.
- Manage inventory records, conduct regular stock checks, and coordinate with the back‑office for replenishment.
- Utilize social media platforms to promote special offers, new arrivals, and store events, thereby expanding the customer base.
- Handle customer inquiries and resolve complaints professionally, escalating complex issues when necessary.
- Prepare daily sales reports, track key performance indicators, and share insights with management.
- Ensure compliance with company policies, including health and safety standards and data protection regulations.
- Collaborate with team members to achieve weekly and monthly sales targets.
- Continuously update product knowledge and stay informed about industry trends to provide expert advice.
Requirements
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Age: Must be 30 years old or younger.
- Gender: Female candidates only.
- Experience: At least 1 year of proven experience in a counter sales or retail environment.
- Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable using digital communication tools.
- Personal Attributes: Attractive professional appearance, strong verbal communication, and a friendly demeanor.
- Digital Presence: Active social media accounts to help promote the brand and engage with customers.
- Soft Skills: Excellent interpersonal skills, problem‑solving ability, and a keen eye for detail.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Comprehensive health insurance coverage.
- Opportunities for professional development and on‑the‑job training.
- Employee discounts on all store merchandise.
- Paid leave, including annual, sick, and maternity leave.
- Flexible work schedule: Monday to Saturday, 08:30 – 16:30.
- Supportive team environment with regular team‑building activities.
About Company
Our company is a leading retailer in the region, known for offering high‑quality products and exceptional customer service. With a strong focus on innovation and community engagement, we continually invest in our people to ensure they grow alongside the business. Our stores are modern, vibrant spaces that attract a loyal customer base, and we pride ourselves on creating a welcoming atmosphere for both shoppers and staff. Join us and become part of a forward‑thinking organization that values dedication, creativity, and the personal development of every employee.
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