Introduction
We are seeking a motivated Remedial Officer (Collection) to join our dynamic team in Takengon. The successful candidate will play a pivotal role in managing overdue accounts receivable, conducting field visits to borrowers, and supporting branch operations in handling problematic partners. This position offers a fast‑paced environment where performance is rewarded and professional growth is encouraged.
Responsibilities
- Manage and ensure the timely execution of overdue A/R collection activities, adhering to company policies and legal regulations.
- Conduct regular on‑site visits to borrowers for direct collection, verification of payment ability, and relationship building.
- Collaborate with branch managers to identify and resolve issues with high‑risk partners, providing actionable recommendations.
- Achieve monthly and quarterly collection targets set by senior management, monitoring progress through detailed reporting.
- Prepare and maintain accurate documentation of collection efforts, including call logs, visit reports, and payment agreements.
- Analyze delinquency trends, propose preventive measures, and support the development of credit risk mitigation strategies.
- Participate in cross‑functional meetings with credit, legal, and sales teams to ensure a unified approach to debt recovery.
- Maintain up‑to‑date knowledge of multifinance business processes, regulatory changes, and best practices in debt collection.
Requirements
- Minimum education: D3/D4 (or S1) in any field; recent graduates are welcome.
- At least 1 year of experience in collections, credit monitoring, or related financial roles; experience in multifinance is a strong plus.
- Age not exceeding 29 years; male candidates only as per the posting.
- Strong understanding of multifinance business operations and a results‑oriented mindset.
- Excellent interpersonal and communication skills, with proven negotiation abilities.
- High level of integrity, diligence, attention to detail, and honesty.
- Ability to work independently and as part of a team, handling pressure to meet collection targets.
- Willingness to be placed in a location that matches the candidate’s domicile.
- Proficiency in credit monitoring, loan processing, debt recovery techniques, and interpersonal communication.
- Availability to work Monday through Saturday, 08:00 – 17:00.
Benefits
- Competitive base salary with performance‑based incentives.
- Comprehensive health and life insurance coverage.
- Annual professional development allowance for training and certification.
- Paid leave, including annual, sick, and religious holidays.
- Transportation allowance and fuel reimbursement for field visits.
- Opportunity for career progression within a fast‑growing multifinance organization.
- Supportive work environment that values teamwork, integrity, and continuous improvement.
About Company
Our client is a leading multifinance institution in Indonesia, offering a wide range of credit products to individuals and small‑to‑medium enterprises. With a strong commitment to responsible lending and customer service excellence, the company has built a reputation for innovative financial solutions and sustainable growth. The organization invests heavily in employee development, technology, and community outreach, ensuring that its workforce remains at the forefront of industry best practices.
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