Introduction
We are seeking a dynamic Sales Counter Representative – Client Interaction to join our fast‑growing retail team. This frontline position is essential in delivering a premium shopping experience, promoting the latest technology products, and driving sales performance in a high‑traffic store environment. The ideal candidate is enthusiastic, personable, and able to translate product knowledge into compelling customer conversations that result in satisfied clients and strong revenue growth.
Responsibilities
- Serve customers at the sales counter, offering company products and services with professionalism and a friendly demeanor.
- Provide clear, accurate, and tailored product information that matches each customer’s needs and preferences.
- Achieve and exceed the sales targets assigned by management on a daily, weekly, and monthly basis.
- Execute product promotions while emphasizing exceptional customer service and brand values.
- Maintain an organized, attractive product display and ensure the sales floor is tidy and inviting.
- Safeguard merchandise, store premises, and work equipment by following hygiene and security protocols.
- Collaborate closely with team members and supervisors to guarantee smooth store operations and timely stock replenishment.
- Gather and relay customer feedback and market trends to help the buying team select high‑demand items.
- Prepare daily sales reports, analyze performance metrics, and suggest actionable improvements.
- Participate in periodic training sessions to stay updated on new gadgets, operating systems, and sales techniques.
Requirements
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Age: No upper age limit; candidates of any age are welcome.
- Gender: All genders accepted.
- Experience: Entry‑level candidates (0+ years) with a passion for retail are encouraged to apply.
- Appearance: Well‑presented with a professional demeanor and an ideal body weight for a retail setting.
- Communication: Strong public‑speaking skills, confidence, and the ability to engage customers effectively.
- Product Knowledge: Genuine interest in current gadget trends and the ability to explain technical features in simple terms.
- Technical Skills: Proficient with both Android and iOS devices, including basic troubleshooting.
- Work Schedule: Flexible to work shift hours (Tuesday‑Sunday, 08:30‑16:30) and one overtime day per week.
- Sales Mindset: Goal‑oriented, adaptable, and capable of producing accurate sales reports and analysis.
- Teamwork: Able to coordinate with colleagues to ensure seamless store operations.
Benefits
- Competitive base salary with performance‑based commissions and bonuses.
- Comprehensive health insurance covering medical, dental, and vision care.
- Employee discount on all store merchandise, including the latest gadgets.
- Opportunities for professional development, certifications, and internal career advancement.
- Paid leave, sick days, and statutory holidays.
- Uniform and on‑the‑job training provided.
- Team‑building events, recognition programs, and a supportive work environment.
About Company
Our company is a leading retailer in the consumer electronics sector, specializing in smartphones, tablets, wearables, and accessories from top global brands. With a strong focus on innovation and customer satisfaction, we operate a network of modern stores across the region. Our mission is to make cutting‑edge technology accessible and enjoyable for every consumer, while fostering a culture of continuous improvement and employee empowerment. Joining our team means becoming part of a forward‑thinking organization that values creativity, integrity, and excellence in service.
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