Introduction
We are seeking a dynamic Staff Counter Sales Professional with a passion for retail and a proven ability to drive sales. This position is ideal for a motivated individual who thrives in a fast‑paced environment, enjoys interacting with customers, and is eager to develop a career in sales. The role is based at our flagship store, serving a diverse clientele and contributing directly to the company’s growth in the competitive consumer goods market.
Our organization values teamwork, continuous learning, and a customer‑first mindset. As a member of the front‑line sales team, you will be the face of the brand, representing our commitment to quality service and product excellence.
Responsibilities
- Engage customers at the counter, greet them warmly, and assess their needs to provide tailored product recommendations.
- Maintain a thorough knowledge of the product range, including new arrivals, promotions, and seasonal items, to effectively upsell and cross‑sell.
- Process transactions accurately using POS systems, handle cash, credit, and digital payments, and ensure proper documentation of each sale.
- Monitor inventory levels on the sales floor, report low stock situations, and coordinate with the back‑office team for timely replenishment.
- Execute visual merchandising standards, arrange displays, and ensure the sales area is clean, organized, and inviting.
- Respond promptly to customer inquiries, resolve complaints, and follow up on after‑sales service to build lasting relationships.
- Collaborate with team members and supervisors to achieve daily, weekly, and monthly sales targets.
- Participate in regular training sessions, product workshops, and sales meetings to stay up‑to‑date with industry trends.
- Prepare and submit daily sales reports, highlighting key performance indicators and any notable customer feedback.
- Adhere to store policies, safety protocols, and company guidelines regarding cash handling and data privacy.
Requirements
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Age: Maximum 27 years old.
- Gender: Female candidates are preferred for this role.
- Experience: No prior experience required; fresh graduates with a strong willingness to learn are encouraged to apply.
- Core Skills:
- Strong communication and interpersonal abilities.
- Active listening and problem‑solving mindset.
- Responsibility and reliability in handling cash and confidential information.
- Team‑player attitude with the ability to collaborate effectively.
- Basic computer literacy and familiarity with point‑of‑sale (POS) systems.
- Personal Attributes:
- Energetic, enthusiastic, and self‑motivated.
- Adaptable to shift work and flexible scheduling.
- Eager to develop a career in sales and customer service.
- Professional appearance and courteous demeanor.
Benefits
- Competitive base salary with performance‑based incentives and commissions.
- Comprehensive health insurance covering medical, dental, and vision care.
- Paid leave, including annual vacation, sick days, and public holidays.
- Opportunities for career advancement through structured training programs and mentorship.
- Employee discount on all store merchandise.
- Team building activities, monthly recognition awards, and a supportive work culture.
- Transportation allowance for commuting to and from work.
About Company
Our company is a leading retailer in the consumer goods sector, operating a network of modern stores across the region. With a focus on quality, innovation, and customer satisfaction, we continuously expand our product portfolio to meet evolving market demands. Our mission is to create memorable shopping experiences, foster community engagement, and empower our employees to achieve personal and professional growth.
We invest heavily in employee development, offering regular training, coaching, and clear pathways for promotion. By joining our team, you become part of a vibrant organization that values integrity, diversity, and excellence in every interaction.
Interested in this position?
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